Business Analyst - 7 months contractConduent

About Conduent
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them.
You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Job Description
As a Business Analyst you will work alongside other business analysts and report directly to the department manager. The primary role of a Business Analysts includes the generating idea for new processes, developing them and very essentially implementing them to ensure that they're functioning well.
Your main tasks will include performing detailed requirements analysis, documenting processes, and performing some user acceptance testing. To succeed in this role you should have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
Main role responsibilities will include:
Prepare technical reports by collecting, analyzing and summarizing information and trends;
Offer support to the operational teams with technical problems and investigating the technical issues;
Documentation updates and approval;
Identify potential improvement opportunities within the process/tools/teams by studying current practices workflows;
Understand and communicate the technical, operational and financial impact of any change;
Actively participate in the implementation of approved changes, coordinate with operational teams, technology developers, management and stakeholders.
The ideal candidate would have:
A minimum of 1 year experience in HRO or a related field;
Excellent command of the English language, both written and verbal;
Previous client facing experience, attending calls, issue management, presentations, etc.
Solid knowledge of preferably HR processes, tools, documentation, client requirements and service level agreements;
Analytical, detail oriented, critical and problem-solving thinking;
Innovation and improvement initiative;
Strategic thinking, be a quick learner and easily embrace and adapt change;
Good time management and prioritization skills;
Good interpersonal communication skills (networking, conflict solving, negotiation) and to comfortably interact with people on different levels and areas.
Having in-depth knowledge of HRO processes, transitions, client facing, or documentation review process/process mapping would be a plus;
Competency in Microsoft applications including Word, Excel, Outlook, and preferably Visio;
Competency in Service Know would be a plus;
Nice to have - experience in reporting requirements (SQL), BCS Certification in Business Analysis.
Closing
Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.
People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: . You may also .
Conduent

Manila City, Metro Manila
Permanent
Full-time