Business anaiystEmapta Versatile Services Inc

Job Description
Responsibilities:
Your role will include but not limited to:
Troubleshoot production systems issues.
Manage escalation support queue and create Bug ticket requirements as needed.
Act as a project coordinator in all phases of project execution and implementation, and ensures all related objectives are
fulfilled for each project.
Interviews subject matter experts, observes work processes, and communicates with business leaders and staff to
research and analyze information required for the development or update of processes or systems.
Work with programmers and software developers to define solutions for system or client issues- includes drafting
Technical and Functional Specifications documents, for system changes.
Develop and implement project plans for smaller scale initiatives.
Advise on business change implications and produce user documentation to support and enable the implementation of
new programming.
Collaborate with internal business partners and existing resources to develop a solid understanding of our business,
procedures, and operations.
Relay suggestions or needs of users to Department Leadership and create raw materials to support changes.
Performs all related department administrative functions, as required.
Maintains cohesive working relationships with all levels of management, line of business personnel, and team to
effectively interface on all projects and deliverables.
Follows the Company's policies and procedures and supports the Company's Core
Requirements
Qualifications:
Proven experience in Business Analysis.
Excellent written and verbal communication skills
Must have Mortgage Experience.
Proficient in MS Office suite : strong experience required.
Must have good Presentation skills.
Must possess strong Customer service skills.
Strong analytical, problem solving, organizational and time management skills are required.
Competency in Azure DevOps or any similar project management tool.
Must be amenable to work in US Pacific time (10:00 PM to 7:00 AM MANILA TIME)
Benefits
GENUINE CAREER OPPORTUNITY WITH ATTRACTIVE BENEFITS AWAITS!
Above average industry standard compensation package
HMO plus 1 free dependent.
20 Leave credits per year consumed at your discretion with up to 5 days commutable to cash.
5 days work week (Fixed weekends off)
Exposure to world-class, high-level management from foreign direct superiors
Employee engagement activities