broker Support officerGalilee Business Support Services

The purpose of the role is to support Australian mortgage brokers in document preparation, packaging, and submission of loan applications to a variety of lenders. Must have in-depth knowledge and understanding of the Australian mortgage process (Initial Processing - Settlement) Timely and accurate input of customer application from various Client Fact Finds into multiple systems Indexing and organizing supporting documents and identifying gaps Packaging (with the preparation of various documents such as a statement of advice or SOCA, NCCP documents - Credit Guide, and all other pertinent paper works as required) and submission of customer application to the lender. This includes interpreting lender credit requirements to ensure the appropriate supporting documents are held and provided to the lender Supporting documents must also be scanned into broker software Follow up with Lenders to ensure the file progresses in a timely manner Request pricing discounts from lenders and order valuations, organize property reports Good understanding of Serviceability Calculators Updating tracking worksheet and/or software to ensure brokers are aware of loan status at all times Customer follow-up (if required) for any outstanding documents Monitor applications daily and report on progress Send supporting documents and email pack to the lender after lodgment
Monster

Metro Manila
₱360,000-480,000 per year
Permanent
Full-time