booking coordinator/ Customer ServiceLogix BPO

Logix BPO is a smart outsourcing company and business process outsourcing specialist based in Cebu City.
We are looking for a detail-oriented and punctual individual to join our team as a Booking Coordinator for our Travel Account. In this role, precision is essential you will be responsible for booking travelers into tours and transfers (such as buses), where mistakes are simply not an option.
Your main tasks will include:
Booking individuals into our internal booking system
Confirming those bookings in the external systems of our partner companies
Ensuring every detail is entered correctly and verified
The ideal candidate is:
Extremely accurate and attentive to detail
Punctual and dependable
Able to handle multiple tasks and solve problems independently
Comfortable taking responsibility and ownership over their work
Vast attention to detail as accuracy matters
Effective multitasker who thrives in a fast-paced environment
able to anticipate issues and act quickly
Excellent time management and prioritization skills
Passionate about delivering exceptional customer service
Adaptable, proactive, and dependable
Qualifications:
Experience: 2 to 3 years in Bookings or Travel Operations
Ability to work in a 2-2-3 shift schedule
Language Skills: Fluent in English (required)
Technical Skills: Proficient in email and booking platforms; able to learn new software systems; experience with scheduling or dispatch systems is a plus
Communication: Professional email etiquette, clear spoken and written skills, customer-care mindset
What's in it for you?
Earn from day one - Competitive pay
Grow your career - Clear pathways for advancement and skill development
Work with people who inspire you - A supportive and collaborative team culture
Be part of something big - Join a company on the rise and help shape its future