Billing specialistDynata Philippines, Inc.

BILLING SPECIALIST
 
Job Description
 
Position Details
Location: Lapu- Lapu City, Cebu
Team: Finance
Reporting to: Sr. Manager, Global Billing Operations
Employment Type: Full-Time
Position Summary
 
The Sr. Billing Coordinator plays a critical role in ensuring accurate and timely client invoices across a fast-paced, global billing environment. This position requires strong problem-solving skills, attention to detail, and the ability to collaborate across teams to resolve billing disputes, manage credit requests, and support revenue recognition compliance. Success in this role means consistently meeting deadlines, maintaining billing accuracy, and contributing to process improvements that enhance efficiency and client satisfaction.
 
Key Responsibilities
 
Billing Operations
Ensure accurate client billing and resolve disputes promptly.
Review contractual documentation for invoicing terms and ensure proper setup in billing systems.
Manage billing department email inboxes and monitor outstanding credit requests.
Troubleshoot billing issues and provide constructive solutions.
Consistently meet monthly billing deadlines.
Compliance & Revenue Recognition
Understand and apply revenue recognition rules to ensure compliance across teams.
Maintain awareness of applicable foreign currency and sales tax requirements.
Team Collaboration & Support
Provide billing support for Sales, including ad-hoc reports and reconciliations.
Collaborate with Sales and Client Services to reconcile activity between systems and respond to client requests.
Participate in cross-training to ensure proper billing coverage.
Oversee offshore billing team workloads and assist with inquiries.
Process Improvement & Client Engagement
Communicate effectively with internal and external clients to resolve billing issues.
Contribute ideas for process improvements and efficiency gains.
Foster strong relationships across departments to ensure smooth billing operations.
Qualifications & Experience
Degree in Accounting/Finance preferred.
3-5 years of B2B billing and finance/accounting experience.
Experience in multi-currency accounting and high-volume invoice environments.
Familiarity with financial systems such as Microsoft D365 Finance & Operations, Sales Hub, HighRadius Collection Cloud, and Power BI.
Knowledge of P2P portals such as Ariba and Coupa.
Strong proficiency in Microsoft Excel (pivot tables, v-lookups) and other Office applications.
Strong communication skills, both verbal and written.
Solid understanding of billing processes and compliance requirements.
Preferred Attributes
Highly organized with strong attention to detail.
Solution-oriented mindset with accountability for results.
Collaborative team player who promotes cooperation and transparency.
Demonstrated drive for excellence and continuous improvement.
Strong communication and problem-solving skills.
Innovative thinker who anticipates customer needs and contributes new ideas.