Billing specialisteTeam Workforce Pte Ltd

Job Description :Position Title:Billing Specialist, Revenue Cycle ManagementPrincipal Responsibilities: * Able to interpret billing transaction data for customers, DTCC Operations areas as well as other Finance departments. * Using our ti Job Description : Position Title: Billing Specialist, Revenue Cycle Management Principal Responsibilities: Able to interpret billing transaction data for customers, DTCC Operations areas as well as other Finance departments. Using our ticket tracking system, Salesforce, responds to cases answering a variety of questions and billing issues, responding within our SLAs. Escalating as necessary if unable to resolve. Manages customer service queries and can analyze what customers and other stakeholders need when consulting the Billing team. Examples of these are providing invoices and other billing-related documents, validating and resolving billing disputes, and performing various contact update requests. Experience: * 3-5 years of billing and customer service experience Knowledge and Skills Required: Strong knowledge of billing processing. Understanding of DTCC's services. Excellent communication and analytical skills. Highly proficient with PC. Demonstrates ability to work independently. Basic accounting knowledge. MS Word, Excel, Access, JD Edwards and MetraNet Education, Training &/or Certification: College degree preferred.
Monster

Philippines
Permanent
Full-time