bilingual Japanese specialist t118 - flexibleNeksJob Philippines

Offer description
Negotiable Permanent contract Full Time
Job Description:
• Role will revolve around performing and transactional data processing tasks.
• Act as knowledge recipient and subject matter expert for identified transactional tasks.
• Performs a range of tasks from complex to straightforward within the scope of the function
• Assists in the identification, assessment, and resolution of complex issues/problems
• Required to assess and resolve non-standard/standard issues/problems largely on own initiative
• Decides within an available range of solutions/practices, which are the most applicable
• Makes decisions within parameters set by manager, using job/specialist experience
• Seeks advice and escalates issues when faced with tasks/problems outside normal scope of job
• As appropriate may directly supervise or coordinate the work of others in a discrete section/small team
• Coaches inexperienced team members and provides first level advice on procedures/work methods
Qualifications:
• Japanese proficiency - N1-N2
• With experience on any of these domains: Finance/Accounting/Human Resources
• Able to communicate in English
• Highly trainable
• Minimum 5 years work experience
• With relevant business related work experience
• BPO experience - Good to have (bonus)
• Knowledge in MS Office, Outlook, Excel, Word and Powerpoint
• Domain Knowledge - Good to have SAP knowledge, If not, to be upskilled during onboarding
• Minimum 2 years work experience in managing a small to medium scale team
• Responsibility and accuracy in the completion of received tasks
• Ability to solve urgent matters and work under pressure
• Accurate, efficient, and organized within daily responsibilities
• Adaptable to learn new processes, concepts, and skills
• Demonstrates the ability to work as part of a team
• Must be able to impose herself/himself in front of the team through exceptional knowledge of the business and coaching skills
• Must be a good team player and be able to communicate easily with Client and third parties' staff at all levels
Requirements
Minimum education level: Bachelor ́s Degree
5 years of experience
Language(s): Japanese
Knowledge: Communication and persuasion
4 minutes ago
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