Back Office csr (hr & benefits)ISTA Solutions

Job Description:ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced HR Associate to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!Account specific roles and responsibilities:Administrative and Back Office
provides administrative support across the HR, Benefits, and HRIS functions.
uploading and tracking documents in the HRIS, processing department related invoices, and maintaining internal systems and trackers.
HR Support
Review and process HR-related invoices
Upload associate documents into the HRIS (e.g., terminations, transfers, onboarding forms)
Maintain and update HR data within the system
Support onboarding/offboarding processes as needed
Assist with audit preparation and file maintenance
Respond to basic HR-related administrative requests
Benefits Support
Process and track benefits-related invoices
Upload and maintain benefits documents (e.g., COBRA notices, enrollment forms) in the HRIS
Track benefits-related Leave of Absence activity and data points with Direct Bill
Coordinate with vendors for administrative follow-up (as needed)
Assist with benefits-related audits and compliance tracking
HRIS Administration
Excel and report generation
There is no external voice component to the work, but there are a lot of emails. A lot of Excel work as well across all departments.
Requirements:
At least 6 months experience as an HR Associate / Generalist
Experience with HRIS platforms is an advantage
BPO Experience is a PLUS!
Good working knowledge with MS tools
Proficiency in MS Excel (Pivot, V-LOOKUP)
Strong organizational and multitasking skills.
Excellent verbal and written English skills
Attention to detail and accuracy.
Ability to work independently and as part of a team.
Discretion and integrity when handling confidential information.
Wiling to work onsite in Mandaluyong
Amenable working night shifts
Benefits:What can we offer you?
Competitive salary and benefits
Health Insurance with free dependents*
10%-night differential
Attendance Bonus
Paid time off
Convertible to cash leave credits
Performance Appraisal
Work-life balance
A focus on growing your career path with us
We encourage you to follow your passions and learn new skills
Our commitment to you
Stong culture and values-driven leadership
We create opportunities for you to learn and grow at any stage of your career
Continuous learning and innovation
We foster an all-inclusive environment where everyone thrives
ISTA Solutions

Mandaluyong City, Metro Manila
Permanent
Full-time