Automation EngineerScalable OS

This is a remote position. Summary As an Automation Specialist , you'll lead the development of our automation strategy, collaborating with stakeholders to identify and streamline manual processes. Your role includes designing and testing automated workflows, ensuring reliability, and providing training. Job Responsibilities Help develop and refine our overall automation strategy, establishing processes for sourcing, vetting, and prioritizing new automation, and consistently communicating on program status and value delivered. Collaborate with internal stakeholders to identify repetitive manual processes, gather requirements for new automation, and ensure sufficient process documentation before beginning automation work. Design and build automated workflows using our automation platform, Rewst. Promote reusability and consistency by building a library of DRY functions that can be used across multiple workflows. Conduct thorough testing of new automated workflows to identify and resolve any bugs, errors, or performance issues. Ensure the reliability and stability of automated processes. Continuously monitor automated workflows to ensure they are running smoothly and efficiently. Perform regular maintenance and updates to keep automation up-to-date and optimized. Ensure that automation meets quality standards and complies with security and data privacy regulations. Provide training and support to team members and users who interact with workflows, forms, etc. Keep updated with the latest automation technologies, trends, and best practices to enhance your skills and bring innovation to our automation process. Administration of Managed Backup Platforms Administration of the Client Experience Platform Maintenance of vendor API integrations throughout the internal tech stack. Requirements SKILLS & ABILITIES Proficient in designing and implementing automated workflows using platforms like Rest, with a focus on reusability and consistency. Strong technical acumen in automation principles, PowerShell scripting, API usage, and familiarity with Microsoft Graph API, Jinja, and Python. In-depth understanding of the MSP market, including processes and tools like PSA, RMM, and documentation practices. Exceptional problem-solving skills, able to think creatively, challenge assumptions, and break down complex issues into manageable components. Qualifications Strong knowledge of the MSP market, including processes and tools (e.g., PSA, RMM, documentation). Strong technical acumen with a solid understanding of automation principles. Experience using automation tools, writing scripts in PowerShell, and/or working with APIs. Knowledge of Microsoft Graph API is a plus. Strong knowledge of Jinja and Python is a huge plus. Exceptional problem-solving skills, with the ability to think creatively, challenge assumptions, and break complex problems into smaller chunks. Excellent communication skills, with the ability to articulate both technical concepts and business values. Adaptability, with the capacity to learn quickly and continuously refine processes and approaches. Job Requirements Should be willing to accept a long-term work-from-home arrangement. Should be amenable to a night shift schedule.
foundit

Manila City, Metro Manila
Permanent
Full-time