australian Tax AccountantSTAFF DOMAIN INC.

Job Summary:
Providing our clients with the most up-to-date information with a quick and accurate response time, the Australian Tax Accountant will be working alongside the Accounting and Administration team.
This role will require a background in accounting and exceptional written communication skills, requiring sound management skills to support the resolution of Client Queries with the attention to detail required for each specific query and/or Client. You will also need a thorough understanding of the time required to complete relevant jobs.
Job Description:
Address incoming client queries
Research client queries and situations
Making response templates for general queries
Draft responses for general insurance queries
Draft responses for general Taxation queries
Draft responses for general Capital Gains Tax queries
Draft responses for PSI queries
Draft responses to Payroll queries
Assist teams in answering all client queries
Researching the client's file and providing detailed responses to client queries
Requirements
Ability to learn a CRM system - Xero Practice Manager (WorkFlowMax)?
Extensive experience in using Xero and Microsoft Office Suite is preferred
Has experience working in a similar role in the industry for 3+ years
High attention to detail, focused, completes work with accuracy
A professional phone manner and maintain a professional demeanor
Good time management skills.
Enjoys working in a thriving, fast-paced environment
Eager to improve and learn new tasks even when they are difficult to grasp
Ability to accept direction, retain knowledge/training and follow instructions effectively and efficiently
Ability to work both independently and within a team
Proactive, ambitious, and able to problem-solve
Positive attitude towards work and helping others
Willing to work extra hours if the need arises