Associate specialist, client solutionsFactSet

Job Description Summary
FactSet Research Management Solutions (RMS)
(https://www.factset.com/products-data/research-management)
The FactSet RMS family of products provide research solutions for financial institutions including investment banks, hedge funds, mutual funds, pension plans, endowments, foundations, and brokerage firms, with an active presence across the US, Europe, and Asia Pacific.
To support the growth of our business, we are looking for a highly motivated individual with a technical background and strong interpersonal skills. You will join a dynamic group and be an integral part of the FactSet RMS Customisation Development team. You will be responsible for helping implement, install, customize and support the product deployed at the client.
Responsibilities
Assist Global Product Specialists with projects that can last from a few weeks to a few months
Customize the product according to plan, within the predefined time frame, workload, and specifications
Implement client projects locally by recreating their specific environment (from both a core product and customisation perspective)
Work closely with Product Specialist in client-facing regions to respond to client requests
Follow best practices for different types of implementation
Ensure the highest quality of deliverables
Proactively monitor and report project status to Project Manager and Team Lead
Job Requirements
A relevant bachelor's degree or equivalent - Computer Science, IT, or Engineering are preferred
Superior client service attitude and skills
Exceptional analytical and problem-solving skills
Excellent presentation skills, written and oral communication skills, and solid organizational skills a required
Superior proficiency/skills with Microsoft Excel, Word, and PowerPoint
Background knowledge in programming or data management is preferred.
Demonstrates critical thinking ability and willingness to learn new technologies
Background with Microsoft SQL Server and Transact SQL is a plus
Desire to work on shifting schedules
FactSet

Manila City, Metro Manila
Permanent
Full-time