associate Network EngineerRise

The RISE Group mission is to accelerate internet in the Philippines-we do this by focusing on the overall customer experience, providing excellent internet services and creating a positive impact on our partners and industry.
After starting from very humble beginnings and a desire to help the industry and consumer, we have grown to service business and wholesale customers in Cebu and Manila. Our business customers come from every industry but have one thing in common: they require high quality service and great support, companies such as Aboitiz, Amaysim, Ericsson, Uber and many others. This year we founded , an internet exchange that has brought new content to the Philippines and made an outsized impact on everyday connectivity.
If you get excited by improving things and are willing to be direct and apply your skills, you too can accelerate internet in the Philippines. By joining you will be part of a growing business that requires new leaders as we work together to in an environment that values proficiency, proactivity and directness.
You will be rewarded with a competitive salary and conditions including HMO for you and your family. Flex time is offered for some roles and your team mates will be there to help as you build your skills and responsibilities.
About the job
The RISE Group mission is to accelerate internet in the Philippines, and our Network Engineers are a key part of that mission. They build and maintain our world class domestic and international networks (including the largest open IX in the Philippines - ) while ensuring our business and wholesale customers get fast, highly technical support when they need it. As we are growing quickly, we are seeking both junior and intermediate level candidates to join our team and become a core part of improving connectivity in the Philippines.
Duties and responsibilities
Answer basic/structured tickets
Contributes to identifying own development opportunities
Conduct simple troubleshooting
Firmware loading for ONT/SME Router/csw/bsw
Be able to configure common router models to work for our services
Demonstrate an understanding of the structure of our network and common customer network
Noction route optimization
Qualifications:
Bachelor's Degree in Computer Science, Engineering or related area or transferring into network engineering from a different career but with a base understanding of IP Networking
Demonstrates an organized approach to work.
Good understanding of computers and computer use
Demonstrates an organized approach to work.
Solid understanding of IP networking fundamentals (do you know a MAC from an ARP?)
Strong oral and written English communication skills
A huge drive to learn and grow as an engineer
About our Network Team
Our network team is on a mission to deliver fast and reliable data services while providing a remarkable experience to customers both external and internal.
We achieve this by ensuring we have balanced our available capacity and connections so they are never congested. You can see a map to check the real-time performance of our networks. We continuously optimize our network to reduce downtime and increase speed; and optimize our systems to ensure network visibility and effective management.
We hold ourselves accountable in our commitment to our customers, by being responsive to their concerns and transparent with our performance.
We use automation wherever possible, to ensure consistent, high quality implementations, as we respond and operate in a highly dynamic environment.
Our network is heavily based on Juniper routers and switches, running MPLS with RSVP and BGP, and we peer densely to ensure we have control over our traffic. We also operate GetaFIX, the second open internet exchange in the Philippines, which is part of our dedication to improving the internet not just for RISE customers, but for the rest of the country as well.
You will be working with a diverse team of skilled engineers, some have started their careers with RISE and others who have many years of experience both locally and abroad. We focus on having a supportive environment and ensuring all team members receive experience across a broad range of tasks - the better they know the network, the better they can support our customers.
Hiring process
We aim to give our applicants a good experience by being timely, efficient, and direct. We do apologise however as due to the overall volume of applications we only respond to candidates successful in securing a screening.
Rise

Cebu City, Cebu
Permanent
Full-time