associate HR ManagerTech Mahindra

ASSOCIATE HR MANAGER
 
Responsibilities:
Serve as the overall SPOC for HR-related concerns
Drive employee awareness of company rules and regulations, and HR guidelines
Collate and manage documentation needed for administrative hearings and evidence
In partnership with Operations, conduct reviews and performance management/coaching with employees who are deemed underperforming with the goal of increasing productivity and job security
Bridge the gap between Human Resources, Delivery, and Support groups by establishing and maintaining communication lines
Communicate with Delivery and Department Heads regarding the specific challenges of each, and devise plans and activities with the goal of curbing attrition and employee dissatisfaction
Take part in performance management reviews
Conduct Root Cause/Deep Dive Analysis on major causes of employee attrition and dissatisfaction
Act as a point of contact for all legal, labor, and business compliance requirements of the company
Ensures that the company is compliant with various legal obligations
Helps negotiate, draft, and review contracts entered into by and for the company including, but not limited to, employment contracts, vendor contracts, etc,
Coordinates with various government and other agencies on legal, regulatory, and policy matters affecting the operations of the company
Assists in the development and maintenance of all legal documents of the company, including internal policies and procedures
Liaise with India's legal team and external legal counsel for various legal issues
Represents the company on litigations and other similar representations.
Qualifications:
College Graduate in any field; Preferably in a Human Resources-related course (ie Psychology, Sociology, Human Resource Management)
Minimum of 5 years experience as a Generalist with at least 1 year of Management experience
Working knowledge in other facets of HR Management (Employee Relations, Labor Relations, C&B, Health & Safety, Data Management, Engagement, et al)
Extensive knowledge and experience in corporate compliance and labor laws
Very good knowledge of the BPO industry standards
Ability to work independently
With excellent written, verbal, and presentation skills
Able to relate to various levels of the organization