Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description The Op Are you looking for unlimited opportunities to develop and succeed? With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations. Job Description The Opportunity The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Talents with the resources to solve critical problems for the future of our business, which is why we need you. Manulife Audit Servicesisseeking for a self-motivated Associate Director who is obsessed with delivering value,isforward-thinking, and excited to see the successful client partnerships through the products and services that we offer. What motivates you? You obsess about customers, listen, engage and act for their benefit You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes You thrive in teams, and enjoy getting things done together You take ownership and build solutions, focusing on what matters You do what is right, work with integrity and speak up You share your humanity, helping us build a diverse and inclusive work environment for everyone We are looking for someone with: At least a Bachelor's degree Minimum of 10 years internal/external audit or equivalent business experience in trust or asset management company, at least 5 years of which involved managing the work of audit professionals Recognized accounting or auditing professional designation (e.g. CPA, CIA) Demonstrated understanding of business processes, control framework and risk management practices Demonstrated ability to analyze situations, reach appropriate conclusions, and make value-added and practical recommendations Excellent knowledge of audit methodologies, project management methodologies, control frameworks, risk management practices, and trust regulations Excellent oral and written communication skills. Demonstrated ability to provide clear and timely feedback, and to seek feedback when needed. Proven relationship and leadership skills including ability to deal with staff/management at all levels Demonstrated ability to deal with team or management conflicts. Promotes positive outlook through change and models desired behaviors. Demonstrated ability to balance multiple priorities and projects, and flexibility in dealing with changing priorities and projects High proficiency in MS Office applications and data analytics Commitment to quality and strong work ethics Demonstrated integrity, objectivity, patience and decisiveness On the job, you will: Develop a flexible annual audit plan using appropriate risk-based methodology. Submit and present the audit plan to audit management team and Audit Committee for review and approval. Plan and execute audit assignments in accordance with audit methodology and standards. Manage assignments within time budgets and target dates, reporting any problem to audit management. Understand and identify business risks and key controls. Test and assess the effectiveness of identified key controls. Review the work of audit team members. Prepare audit reports including executive summary and rating of adequacy of risk management. Make practical and value-added recommendations to improve risk management practices and the efficiency and effectiveness of operations. Present findings and recommendations to management. Resolve contentious issues and reach agreement on appropriate solutions to risk management and operational efficiency issues. Manage audit staff (including 'loaned' resources or external providers) assisting on assigned components of the audit and review completed files to ensure quality of work completed and adherence to department standards. Monitor open audit issues until resolved. Assist in regulatory audits. Anticipate and respond to information requests and business unit management needs. Keep audit management informed of the audit progress. Support the Head of Audit Services Philippines in managing the day-to-day activities: Recommend team members' assignments to specific projects. Monitor team members' utilization rate and escalate any problems to relevant management. Recruit and onboard additional team members as needed. Manage staff movements to smoothly transition work and minimize disruption to projects. Monitor expenses to help achieve the global audit team's efficiency targets. Identify and recommend changes to work practices to improve delivery of audit services at a lower cost. Build and maintain good working relationships with audit and management. Foster collaboration and improve coordination of audit activities among Risk Management, Compliance and other governance groups. Partner with audit and management in executing strategic initiatives. Report status of planned audits and key performance indicators to relevant management. Develop talent based on understanding of current and future business needs. Regularly obtain and provide performance feedback. Resolve team conflicts when needed. Build and empower the team by fostering an inclusive environment and promoting diversity of thoughts and skills to maximize capabilities. Inspire the team, set good example and work with the team through change. Celebrate individual and team achievements. Keep current on emerging risks, current events affecting the industry, improvements and current developments in internal audit standards, procedures, and techniques. Assist in the investigation of issues or matters outside of the regular audit plan and perform any other duties relating to Audit as assigned by relevant management or Audit Committee. Nice to Have: Knowledge of insurance industry Completer of Trust Operations and Investment Management course by Trust Institute Foundation of the Philippines (TIFP) or equivalent programs Strong knowledge of system development methodologies, and auditing tools Conscious of emerging issues, industry trends and current events Our commitment to you Our mission; to be a part of making Decisions Easier and Lives Better A leadership team dedicated to your growth and success A bold ambition and set of goals to be a leader in driving transformation in our industry Our best. Every day. If you are ready to unleash your potential, it's time to start your career with Manulife/John Hancock. About Manulife Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2019, we had more than 35,000 employees, over 98,000 agents, and thousands of distribution partners, serving almost 30 million customers. As of March 31, 2020, we had $1.2 trillion (US$0.8 trillion) in assets under management and administration, and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto, New York, and the Philippine stock exchanges and under '945' in Hong Kong. Manulife is an equal opportunity employer. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention and advancement and we administer all of our practices and programs based on qualification and performance and without discrimination on any protected ground. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will consult with applicants contacted to participate at any stage of the recruitment process who request any accommodation. Information received regarding the accommodation needs of applicants will be addressed confidentially.
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Manulife (International) Limited - Selen Chan
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