Associate cssc application engineer, commercial building servicesGrundfos
Workplace: MetroManila, Manila, Makati
Salary: Agreement
Work form: Full time
Posting Date: 27/10/2023
Deadline: 16/08/2022
Job Summary
An exciting opportunity has arisen within the world's leading water technology company. We are on the lookout for hiring a highly efficient Engineer, Back Office - Commercial Building Services to join our friendly, inclusive, and highly inspirational sales team.
The ideal candidate will contribute to the thriving Back Office team by providing timely and effective technical advice to incoming inquiries. Provide support by delivering world-class Customer Service by applying established procedures and guidelines to provide a technical quotation, information, advice, and assistance regarding Grundfos ́ products and services before, during, and after a transaction to maintain and improve the organization ́s customer relationship.
Reporting directly to the CSSC Technical Manager, the selected candidate will be responsible for and is not limited to the following:
Evaluate completex inquiries from customers and Grundfos External sales. Providing technical assistance to customers regarding product sizing, application, system, and solutions to ensure the funcationality of the solution in practice within the required time frame, ensuring compliance to technical and commercial specifications
Follow up on Customer interactions within set Service Level Agreements (SLA)
Coordinate with subcontractors and suppliers to gain pricing and technical data as per tender requirements
Process special orders and inquiries in coordination with the suppliers
Support sales teams by handling tenders and projects include providing dimension, specifications, calculations, time of delivery, operation, and maintenance issues
Identify business opportunities and handover to external sales
Ensure customer master data is updated on the portfolio of customers under their responsibility
Support with ad hoc tasks defined by leadership
Your required skills and experience include:
Vocational certificate, Associate's or bachelor's degree, or equivalent work experience (minimum of 2-3 years)
Previous experience within Customer Services. Relevant administrative experience, organizational skills & accountability with the Customer
Knowledge of business structure, products, and key market needs to create a productive Customer-centric experience
Demonstrate working knowledge SAP (CRM/SD)
Familiarity with MS Office applications
Fundamental Product and Application Knowledge - Interpret type keys, identify pumps vs spare parts, kits vs motors, identify where the product is built (not essential)
Good communication and networking skills together with the ability to build innovative and approachable relationships with both Internal and External Stakeholders
Good written and spoken English
Why Grundfos?
Global values-driven organization
Great team culture and positive work environment
Wide range of employee benefits
Access to extensive internal training with global career development opportunities
More Information
If this sounds like you, please click the 'Apply' button to progress with your application.
We look forward to hearing from you.
Please note that we will only prioritize local citizens/permanent residency visa holders of the country.
If you want to dig deeper into the Grundfos universe, please visit our Grundfos YouTube Channel here: or on Facebook:
Grundfos is an Equal Opportunity Employer.
About Grundfos
Grundfos is one of the world's leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world's water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.
An inclusive team
If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners - however you identify and whatever your background is.
Grundfos
An exciting opportunity has arisen within the world's leading water technology company. We are on the lookout for hiring a highly efficient Engineer, Back Office - Commercial Building Services to join our friendly, inclusive, and highly inspirational sales team.
The ideal candidate will contribute to the thriving Back Office team by providing timely and effective technical advice to incoming inquiries. Provide support by delivering world-class Customer Service by applying established procedures and guidelines to provide a technical quotation, information, advice, and assistance regarding Grundfos ́ products and services before, during, and after a transaction to maintain and improve the organization ́s customer relationship.
Reporting directly to the CSSC Technical Manager, the selected candidate will be responsible for and is not limited to the following:
Evaluate completex inquiries from customers and Grundfos External sales. Providing technical assistance to customers regarding product sizing, application, system, and solutions to ensure the funcationality of the solution in practice within the required time frame, ensuring compliance to technical and commercial specifications
Follow up on Customer interactions within set Service Level Agreements (SLA)
Coordinate with subcontractors and suppliers to gain pricing and technical data as per tender requirements
Process special orders and inquiries in coordination with the suppliers
Support sales teams by handling tenders and projects include providing dimension, specifications, calculations, time of delivery, operation, and maintenance issues
Identify business opportunities and handover to external sales
Ensure customer master data is updated on the portfolio of customers under their responsibility
Support with ad hoc tasks defined by leadership
Your required skills and experience include:
Vocational certificate, Associate's or bachelor's degree, or equivalent work experience (minimum of 2-3 years)
Previous experience within Customer Services. Relevant administrative experience, organizational skills & accountability with the Customer
Knowledge of business structure, products, and key market needs to create a productive Customer-centric experience
Demonstrate working knowledge SAP (CRM/SD)
Familiarity with MS Office applications
Fundamental Product and Application Knowledge - Interpret type keys, identify pumps vs spare parts, kits vs motors, identify where the product is built (not essential)
Good communication and networking skills together with the ability to build innovative and approachable relationships with both Internal and External Stakeholders
Good written and spoken English
Why Grundfos?
Global values-driven organization
Great team culture and positive work environment
Wide range of employee benefits
Access to extensive internal training with global career development opportunities
More Information
If this sounds like you, please click the 'Apply' button to progress with your application.
We look forward to hearing from you.
Please note that we will only prioritize local citizens/permanent residency visa holders of the country.
If you want to dig deeper into the Grundfos universe, please visit our Grundfos YouTube Channel here: or on Facebook:
Grundfos is an Equal Opportunity Employer.
About Grundfos
Grundfos is one of the world's leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world's water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.
An inclusive team
If you like the look of this job and know you can bring your skills to contribute to our purpose, please apply. We need and welcome professional people from all corners - however you identify and whatever your background is.
Grundfos
Other Info
Makati City, Metro Manila
Permanent
Full-time
Permanent
Full-time
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Grundfos
About the company
Position Associate cssc application engineer, commercial building services recruited by the company Grundfos at MetroManila, Manila, Makati, Joboko automatically collects the salary of , finds more jobs on Associate CSSC Application Engineer, Commercial Building Services or Grundfos company in the links above
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