associate administrator systems Administration (project based)TTEC

TeleTech is seeking for an Associate Administrator Systems Administration to be part of our team in Araneta, Cubao.
Job Description:
Provide Tier 1 end- user provisioning for but not limited to Exchange, Security Groups, Distribution lists, Kerio Email, etc.
Write/Extract management reports
Create business Power Point and video presentations for internal and external clients
Perform tasks and projects with minimal supervision
Create, monitor and maintain project schedules on trouble tickets and open issues for clients, and inform them of timeframes for delivery and update.
Demonstrate a commitment to continuous learning, obtaining appropriate certifications, and developing skills with ever changing technology
Creating/Updating documentations like SOPs; Job Aids, FAQs, etc.
Excellent time management and organizational skills.
Extensive end-user involvement and excellent customer service skills
Ability to translate technical subjects for non-technical audience.
Requirements & Qualifications:
Experience in supporting PC software including configuration, troubleshooting, and maintenance, or relevant technical degree from an accredited college, university or technical certification.
Must possess at least a Bachelor's/College Degree, Computer Science/Information Technology or equivalent.
Must have strong English communications skills
Knowledge in Powershell Scripting is an advantage
Working experience in the related field is an advantage
Working experience working on a BPO company is an advantage
Knowledge in ITIL is an advantage
Familiarity with any of the following applications: Exchange and Active Directory
Be a strong, dynamic character, capable of dealing effectively with colleagues and business users
Have the ability to work as part of a regional team across multiple countries, cultures and time-zones
Applicants must be willing to work on shifting schedules including weekends and holidays
Applicants must be willing to work in Araneta, Cubao Quezon City
Strong interpersonal, team building and communications skills
Strong analytical skills, with a practical approach to problem-solving.
Full-Time position(s) available.
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don't take our word for it - check out some our women in leadership and diversity awards on TTECjobs.com.
Lead Everyday w Do the Right Thing w Reach for Amazing w Seek First to Understand w Act as One w Live life Passionately.
Notice to external Recruiters and Recruitment Agencies: TeleTech does not accept unsolicited headhunter and agency resumes. Headhunters and recruitment agencies may not submit resumes/CVs through this web site or directly to any employee. TeleTech, and any of our subsidiaries, will not pay fees to any third-party agency or company that does not have a signed agreement with TeleTech.
TTEC

Quezon City, Metro Manila
Permanent
Full-time