Assistant Manager operationsFactSet

Role/Department Description:
Main Goals
Supervise and manage the hiring process and recruiting efforts to ensure that hiring protocols are followed and qualified personnel are hired and retained
Communicate frequently with FactSet Revere Research management Team in the U.S. regarding project status, planning and ideas for improvements to the collection processes and methodology.
Coordinate and manage Team Leaders on multiple shifts.
Oversee training effort in close coordination with the U.S.-based FactSet Revere Research team.
Manage the data collection process and workload distribution within the context of FactSet's overall content collection effort in Manila. Maintain relationships to encourage open communication with other teams in FactSet's Manila offices to facilitate cooperation and resource sharing.
Track collection process quality, including productivity and accuracy. Identify and implement opportunities for quality and productivity improvement.
Responsibilities include, but are not limited to, the following:
Ability to work independently and to apply skills and past experiences in new situations to achieve results.
Achieving targets on a monthly and periodic basis.
Managing team, including administrative aspects, attendance, motivation and discipline.
Skills/Requirements:
Thorough financial and data collection knowledge, strong academic accomplishments and communication skills.
A demonstrated track record of excellence in leading and managing people and teams
Prior experience in establishing new data collection processes
Problem solving and time management skills
Internet research skills and proficiency in spreadsheet applications
Understanding of U.S. business culture and practices
Flexible to work during U.S. shifts. Weekday office hours are 3pm to midnight Manila time  Driven by success, enthusiasm and a desire to exceed targets
FactSet

Manila City, Metro Manila
Permanent
Full-time