Assistant Manager operationsFactSet Research Systems

Role/Department Description:
Responsibilities:
5% Hiring new employees
30 % Operations Management: Responsible for ensuring that his/her team provides accurate and reliable content/financial and/or quantitative financial market data to internal database and/or internal and external clients based on financial industry source publications, financial reports and resources. Incumbent may handle multiple collection processes and/or markets Ensure timeliness, accuracy and coverage for their teams' collection and drive to improve the same on a continuous basis Managing the production and processes
30% People Management: Capacity planning, workload distribution, performance evaluation metrics, shift managements, setting team goals and objectives Managing the teams efficiently for productive results
10% Stakeholder Management: Work with the Senior management and the respective stakeholders to build plans and improvement strategies for greater output Process Quality, Process improvement and production advancement.
15% Project management Process/Data enhancement projects; Data Management.
10% Client Management ( FactSet Clients) Managing client RPD's and query resolution
Required Skills:
People Management skills and interpersonal skills managing multiple teams
Financial knowledge managing production
Operational Management skills effectively manage multiple groups, production, resources and allocations
Communication skills and Good Listening skills Effectively communicating to the teams and the stakeholders
Motivational skills continuously boosting the team motivation and employee morale
Diversity Management Managing the teams, peers, Senior Management, Stakeholders effectively across locations
FactSet Research Systems

Manila City, Metro Manila
Permanent
Full-time