asset Management analyst iiStefanini

Details:
Job Summary:
Provide the best possible "white glove" customer service and lead the IT asset management effort by tracking and auditing the receipt and distribution of physical IT assets including mobile devices, laptops and desktops.
Analyst II - will be required to understand hardware asset management and some knowledgte of software entitlements and contracts as well as have the ability to create adhoc reporting and dashboards utilizing ITAM tools.
This position uses existing procedures to solve routine or standard problems. Builds collaborative working relationships internally and externally. Attendance and schedule adherence are requirements of this position.
Job Responsibilities:
Track and report on 'on order' assets
Attend meetings when necessary.
Audit hardware reports to ensure 95% accuracy metrics for deployed devices
Utilize asset management tools to determine software compliance
Work on tickets submitted by the users related to assets.
Develop/Generate ad hoc reports using asset management tools.
Send inquiries to contacts and owners about assigned devices if necessary.
Provide context on process improvement ideas
Maintain acceptable accuracy metrics for hardware
Maintain acceptable software compliance for software
Provide necessary reporting and dashboard creation for customers
Job Requirements
Details:
Qualifications and Job Skills:
Bachelor"s degree or equivalent work experience preferred. Less than 2 years of related experience.
Excellent attention to detail.
Strong analytical experience or skills/aptitude.
Strong knowledge and/or experience with Excel report creation.
Strong interpersonal skills.
Strong written and verbal communication skills.
Strong ability to prioritize tasks.
Familiarity with IT terminology and functions.
Self-motivated, able to work independently and reliably. Ability to work flexible schedule based on customer need.
Knowledge/experience of IT service desk operations knowledge.
Stefanini

Pasay City, Metro Manila
Permanent
Full-time