assessment processing AdministratorCambridge University Press & Assessment | Manila

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. We are looking for an Assessment Processing Administrator to join our Operations team. As a member of the Operations Team, yours will be a flexible skills-based role that contributes to the efficient and accurate administration of processing for OCR assessments, as well as assisting in a range of tasks that follows the exams processing cycle. Why Cambridge At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding. We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one. Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for. What can you get from Cambridge In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset. Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs. What makes you the ideal candidate in this role As an Assessment Processing Administrator, you will play a key role in ensuring the efficient and accurate administration of key functions of our Operations hub. You will be responsible for maintaining the quality standards, meeting deadlines and quality checking output as we go through different processing cycles. Your expertise will be instrumental in making sure that we are able to consistently deliver professional and quality service to our customers. The following will help you be an ideal candidate for this post: Educated to degree level, with an excellent grasp of the English language Good MS Excel skills are essential At least 1 year of experience in a customer service enviromentis required for this role Keen eye for details, particularly for data entry and associated quality checks Exposure to data processing and reporting Adaptable and able to learn different processes and systems Amenable to working following UK support hours or Manila working hours of 5pm to 1am Amenable to complete a skills and competency assessment as part of the hiring process If you are a creative and motivated individual who enjoys dealing with customers and making sure that processes are well-executed and efficient and are fueled by a desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners, we invite you to pursue your potential with us. At Cambridge, we believe in hiring individuals who bring in a diverse set of experiences and perspectives we prioritize culture add over culture fit. We value a growth mindset and encourage our employees to pursue their potential. But, don't let a checklist of qualifications hold you back from applying for a role with us - we welcome all candidates who share our passion for excellence.
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Manila City, Metro Manila
Permanent
Full-time