Architecture analystUnitedHealth Group

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.Primary Responsibilities:
Endpoint Imaging: Architect and maintain enterprise-wide Windows imaging solutions using MECM and Autopilot
Desktop Management: Oversee the deployment, configuration, and maintenance of Windows desktop environments
Troubleshooting: Perform advanced troubleshooting and root cause analysis to resolve desktop-related issues efficiently
Automation: Develop and implement automation scripts to streamline desktop management tasks
Documentation: Maintain comprehensive documentation of desktop configurations, processes, and procedures
Collaboration: Work closely with other IT teams to ensure seamless integration and support of desktop systems. Provide expert-level support to technical partners
Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
Required Qualifications:
Undergraduate degree or equivalent experience
5+ years of experience in Windows desktop engineering or a related field
Technical Skills:
Practical experience supporting Windows Autopilot including troubleshooting deployment workflows
Experience with hybrid and cloud-native deployment models
Proficiency in Microsoft Intune Windows Device Management
Solid understanding of Windows OS internals (kernel, registry, services, drivers, etc)
Automation: Experience with scripting languages such as PowerShell for automation
Security: Foundational understanding of Windows security technologies, i.e policy, encryption, authentication, network security
Analytical Skills: Proven excellent problem-solving skills with a focus on troubleshooting Windows OS and OS deployment issues across diverse hardware and user environments
Communication: Proven solid verbal and written communication skills
Preferred Qualifications:
Experience developing and maintaining Windows Imaging in MECM
Experience with DEX tools for troubleshooting endpoint issues
Experience working in a Microsoft centric environment (O365, M365)
Experience working in a large endpoint environment over 50k
Experience working in a highly regulated industry i.e. Insurance, Healthcare, Banking
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.Optum is a drug-free workplace. © 2025 Optum Global Solutions (Philippines) Inc. All rights reserved.
UnitedHealth Group

Quezon City, Metro Manila
Permanent
Full-time