Application Support- associate levelEncora Technologies Pte Ltd
Workplace: Makati
Salary: Agreement
Work form: Full time
Posting Date: 21/10/2025
Deadline: 04/10/2023
Job Description
Assisting in supporting client applications and services
Receive client calls, figure out the hurdles/application issues and then provide level 1 kind of troubleshooting on the issue (when and how it happened, what did the client do to make it happen, etc.).
Update the relevant tickets on respective client portal add/ attach inference.
And give the necessary resolution steps, etc. Incase of further escalation, and assign it to next level team
Qualifications
at least 1-3 years relevant experience in application support
Willing to work onsite/hybrid Set up
Willing to work in a shifting schedule
Benefits
SL & VL
Company Events
HMO on day 1
Competitive Benefits and Compensation Packages
Established work models for greater work life integration
Ongoing technical trainings and Hyperscaler certification programs
Collaboration with Technology Practices Leaders in international work Meaningful work in product development with new and complex technologies
13th month pay
Annual performance based appraisal
Assisting in supporting client applications and services
Receive client calls, figure out the hurdles/application issues and then provide level 1 kind of troubleshooting on the issue (when and how it happened, what did the client do to make it happen, etc.).
Update the relevant tickets on respective client portal add/ attach inference.
And give the necessary resolution steps, etc. Incase of further escalation, and assign it to next level team
Qualifications
at least 1-3 years relevant experience in application support
Willing to work onsite/hybrid Set up
Willing to work in a shifting schedule
Benefits
SL & VL
Company Events
HMO on day 1
Competitive Benefits and Compensation Packages
Established work models for greater work life integration
Ongoing technical trainings and Hyperscaler certification programs
Collaboration with Technology Practices Leaders in international work Meaningful work in product development with new and complex technologies
13th month pay
Annual performance based appraisal
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Encora Technologies Pte Ltd
About the company
Encora Technologies Pte Ltd jobs
Makati City
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