1. Identify and resolve issues with software applications, following the agreed
procedures
2. Create documentation of troubleshooting activities and resolutions
3. Assist in preparing periodic issue management report
4. Lead a small team of application programmers for application support
activities
Bachelor's degree in Information Technology/Systems, Computer Science and equivalent
1. 1-3 years' experience in software development
2. Knowledge in Ticketing Support Services
3. Knowledge in ITIL Process
4. Experience in Linux Basic Command
5. Knowledge in Middleware
Bossjob
procedures
2. Create documentation of troubleshooting activities and resolutions
3. Assist in preparing periodic issue management report
4. Lead a small team of application programmers for application support
activities
Bachelor's degree in Information Technology/Systems, Computer Science and equivalent
1. 1-3 years' experience in software development
2. Knowledge in Ticketing Support Services
3. Knowledge in ITIL Process
4. Experience in Linux Basic Command
5. Knowledge in Middleware
Bossjob
Other Info
Makati City, Metro Manila
Permanent
Full-time
Permanent
Full-time
Submit profile
Dempsey Resource Management
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