Application solutions senior specialist - monitoringSunpower | Maxeon

Do you want to change the world? We do, too.
With more than 30 years of proven experience, SunPower is a global leader in solar innovation and sustainability. SunPower is a company with a rich heritage of pioneering the best energy technologies in the world. You have the opportunity to join the company that helped establish solar markets around the world and continues to innovate in the renewable energy space. SunPower has facilities in the US, Europe and Asia, and we are seeking talented people to join us in building a clean energy future.
Our unique approach emphasizes the seamless integration of advanced SunPower technologies, delivering complete solar solutions and lasting customer value. We are passionately committed to changing the way our world is powered, and we are guided by our legacy of innovation, optimism, perseverance, and integrity.
Widely recognized as the world's standard for solar, SunPower produces the world's highest efficiency solar products. Our quality and reliability standards far exceed those of any other company in the industry.
In order to unlock shareholder value, accelerate innovation and enhance customer value, SunPower will separate into two independent, publicly traded companies, strategically aligned and complementary, focusing on distinct offerings. Newly-formed Maxeon Solar Technologies will be the leading global technology innovator, manufacturer and marketer of premium solar panels, carrying on the decades' long legacy in setting quality and performance standards.
As we look to the future, we are seeking a world-class Application Solutions Senior Specialist - Monitoring based in ROHQ, Binan, Philippines. In an industry that is reshaping the world's energy future, there's no better place to be than SunPower. Are you ready to change the way our world is powered?
SUMMARY OF ROLE
SunPower is seeking for an Application Solutions SME - Monitoring reporting to the Application Solution's Manager. The Application Solutions SME - Monitoring will be responsible in making sure that the application is available to all supported users in the organization during the required hours of operation.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following (other duties may be assigned):
Work on Level III escalated cases for deep-dive investigation, resolution or proper endorsement to Product owners.
Resolve issues through metadata updates or code changes; otherwise, send to platform or API QA.
Support development and optimization of projects tracked in JIRA on Kanban board.
Coordinates building knowledge library from all teams (Platform, API, UI).
Participate in product and knowledge trainings, and realignment meetings to enhance and further develop technical skills needed to maintain an understanding and expertise in the functionalities of Digital Application and how it is used within the organization.
Collaborate with various business segments within the organization about process streamlining which involves Monitoring Platform.
Perform Ad Hoc tasks as provided by management.
Attends and participates in meetings as required.
RELATED EXPERIENCE AND EDUCATIONAL REQUIREMENTS
Candidate must possess at least a Bachelor's/College Degree in Computer Science, Computer Engineering or other IT related courses or, similar working experience in the related field.
Experience in developing and/or supporting software systems, relational (MSSQL) and NoSQL database.
Knowledge of AWS cloud supported programming languages like Java, Node.JS
Knowledge of AWS EC2, Lambda, Redshift, DynamoDB, ECS, SQS, SNS, Kinesis, S3, CloudFormation
Working knowledge of .NET languages (ASP, VB, C#), preferable.
Knowledge of Kafka or other leading cloud-based messaging system, a plus.
Customer focused attitude with ability to ask pertinent questions to understand the root cause of the issues and identify the business impact to drive priority and response plan.
Ability to interact professionally with a diverse group of executives, managers, and subject matter experts.
Strong analytical and problem-solving skills
Strong prioritization and multitasking skills
Willing to work nightshift, weekends and US/PH holidays
Jobs2Web

Europe Philippines
Permanent
Full-time