application Developer | hybrid | dayshiftZigZag Careers

ZigZag is looking for an Application Engineer to join our team!
About the client
Our client brand focuses on mid-market and enterprise-level business customers in the world of integrated financial services, including payments, FX, fraud management, reconciliation, and more.
Our client's payment API is at the core of their suite of embedded finance products and services, helping businesses simplify complex payment workflows and move funds.
Founded in 2010, our client's consumer brand, CurrencyFair, is a global cross-border payment fintech serving individuals and small businesses who want faster, cheaper foreign exchange.
It was founded in 2010 and has a global regulatory footprint across the USA, Europe, the UK, Singapore, Hong Kong, and Australia.
CurrencyFair serves individuals and businesses with international payments and currency exchange through its proprietary global platform.
Responsibilities
Deliver technical implementation activities from initial discovery, through definition, to delivery and sign-off
Record metrics (time, budgets, and customer satisfaction) for technical workstream of implementation activities.
Understand and document technical requirements (from customer and Interact perspectives) and adapt the Interact standard processes to these.
Continuously improve and refine the technical processes for onboarding customers.
Align tasks and reporting with the Client Integration Team to ensure that implementation plans are consistent across all Interact workstreams
Work closely with the Product Teams to ensure that implementation activities are adapted in line with new functions and facilities.
Ensure that onboarding of customers is delivered to time, budget, and customer satisfaction
Support and empower the Delivery Teams by providing technical support and deep product knowledge to assist with customer onboarding.
Ensure that interactions (particularly with enterprise-scale customers) provide customers with proactive guidance and consultancy on the onboarding process
Competencies
Customer Centric
Simplifying processes, by automating solutions
Team Work
Target Driven
Key Stakeholders
Product Owners
Presales Team
Support Engineers
Operation Support
Role Requirements
3 years as an Implementation/Solutions Engineer, Developer or similar technical client-facing role in a related industry
Experience with Ruby, JavaScript, Go, or similar
Highly familiar with API-based integration methods and tools
Experience within the Payments, or Fintech industry. Card experience is advantageous
Experience working with enterprise-level organizations on various verticals and complex business models (Payment facilitators, Marketplaces, ISVs)
Ability to explain highly complex and technical concepts to non-technical audience
Experience with requirements discovery, elicitation and analysis, systems, and solution architecture
Experience in leading projects in fast-paced environments
Excellent communication and relationship leadership skills all the way to C-level
Highly skilled consultant, able to influence and advise stakeholders throughout the implementation cycle
Experience with Alternative/Local Payment methods/Digital Wallets
AWS Cloud experience is advantageous
Data Analysis
Google sheets & Google suite
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ZigZag Careers

Pasig City, Metro Manila
Permanent
Full-time