analyst, Technical solutionsVisa

Company Description
Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose - to uplift everyone, everywhere by being the best way to pay and be paid.
Make an impact with a purpose-driven industry leader. Join us today and experience #LifeAtVisa
Job Description
Foster close partnership and collaboration with key internal groups such as Product, Technology, Sales and Client account teams to deliver growth objectives, meet client and stakeholder needs
Communicate and engage with diverse functional stakeholders throughout service delivery
Embrace and implement new methodologies on an ongoing basis as the business scales within the organization
Influence decision makers at staff, senior and executive management levels within Client and Visa organizations through a combination of negotiation and consultative output
Use technical expertise blended with business acumen to solve complex problems
Act as the primary point of contact, coordinating and communicating the resolution of key client incidents or problems
Be the subject matter expert by leveraging deep knowledge of client pain points and creative problem-solving skills to propose potential enhancements and solutions
This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.
Qualifications
Bachelor's Degree in Computer Science, Technology or equivalent qualification
5+ years of work experience in the Loyalty, cardholder engagement, payments industry or ecommerce
Demonstrate strong leadership capabilities and interpersonal skills to lead clients on solutioning, issue management and consulting
Leadership qualities that embody the Visa Leadership Principles of leading courageously, being obsessed about customers, collaborating as One Visa and executing with excellence
Capacity to acquire knowledge of all the supported products and be able to explain complex product issues at a level that senior management can understand
Strong communication skills and able to engage clients and stakeholders effectively, influencing through impactful oral and written communications
Prioritize the interests of our clients
Identify and regularly connect with stakeholders
Value employee well-being
Confident and driven individual
Work independently, make good decisions with limited information, and work well under pressure
Willing to take on new challenges in a fast-paced environment and be flexible with multi-tasking and changing priorities
Excellent verbal and written communication skills, problem solving skills, attention to detail and interpersonal skills in negotiating and influencing internal and external stakeholders
Organized self-starter, result oriented, and a passion for scaling new products
Additional Information
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Visa

Pasay City, Metro Manila
Permanent
Full-time