Administrative AssistantJones Lang LaSalle EMEA

Administrative Assistant - Properties & Asset Management
What this job involves:
Providing onsite support
You will be the upper facilities management's trusted right hand on all facilities-related activities. You'll do this by performing routine site inspections to ensure all building processes and best practices are implemented and maintained.
Where can processes be improved? How can we save costs? These are questions that will be at the forefront of the team's thinking. You, too, will always have an eye on this, contributing suggestions as they arise.
You'll also lend the team a big hand by providing admin support including front desk duties, basic housekeeping and appointment coordination. Also part of your job scope is to hit key performance indicators and meet service level agreements.
Assist the management staff in administrative functions and activities
Process all vendor payments including client interactions and statutory compliances
Monitor the performance of all service personnel
Ensure compliance of regulations/requirements of JLL management.
Prepare vendor and client contact list including emergency contact list
Develop the necessary policies and procedures required for all functions within the scope of the administrative assistant
Provide assistance in general administrative activities
Meeting the clients' properties needs
At JLL, we put client satisfaction at the front and centre of everything we do. If you share our values, we will be more than happy to work with you. In this role, you'll be responsible for working closely with clients and suppliers onsite to identify their facility-related enquiries and requirements. Your planning and budgeting skills will also be vital to the job, as you'll take part in the procurement of vendors and services from time to time.
Making everyone safe and risk-free
Do you value workplace safety? If so, you'll be a perfect fit for the job. In this role, you will ensure everyone's health and safety by keeping safe workplace procedures in place and order. You'll also be expected to carry out these procedures, as needed.
At the same time, this role puts you on the first line of defense against risks. As such, you will help implement and manage risk management programs, disaster recovery and business continuity plans. You'll also be expected to follow escalation and incident reporting procedures, and comply with the firm's guidelines and strategies.
Site Operations Management
Assist in the implementation of Industry Best Practice operations
Conduct site inspections and assessments to ensure all building procedures and performance measures are maintained at all times
Seek ways to constantly reduce costs and improve operational standards
Maintain premises in neat and good working condition at all times
Maintain duplicate office keys in good order
Assist with help desk coverage from time to time
Provide FM support for meeting room bookings and events where required
Coordinate with pantry staff to ensure that pantry and vending machine items are always in stock
Risk Management
Assist in the implementation and management of property risk management program
Support the implementation and monitoring of disaster recovering and business continuity plans
Follow established escalation procedures and incident reporting procedures
Adhere to Jones Lang LaSalle's business conduct by ensuring compliance with the firm's guidelines, procedures, and strategies
Achieve Key Performance Indicators and Service Level Agreement targets
Sound like you? To apply, you need to be a:
Passion for service
Do you have a prior experience in facilities, property management, hospitality or other related fields? Do you have an understanding of local occupational health and safety requirements, critical facilities and vendor management? Are you knowledgeable in various property systems? You are what we're looking for!
Team player
JLL's unmatched excellence is only made possible by team work-a core value we want you to possess. As the facilities coordinator, we expect you to support the team and work well with others toward achieving targets. Likewise, you must have a proven track record of flawless project execution, all while following company standards and procedures. Ensuring that the team practices our 'I am JLL' core behaviours is also under your mandate.
Client focused enthusiast
It is important that you can easily interact with the general client staff and vendors to deliver efficient services. We'll also count on you to address conflicts and conflicting priorities effectively. Likewise, you must be an excellent and resilient communicator who faces customers with a smile at all times, even when times get rough occasionally.
Specific Qualifications:
University graduate
At least 1-2 years' experience in facilities management (general office administration, vendor, transport and procurement management)
Strong English verbal and written communication skills
Experienced with Microsoft Office
Regular and shifting schedules available
What we can do for you:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
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Jones Lang LaSalle ("JLL") is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at ***************@am.jll.com
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