Administrative Assistant (saas)SimpleTexting

We are seeking a hard-working Administrative Assistant to join our operations team. You will be part of the team that helps glue the rest of the company together by performing a wide range of administrative tasks. You may collaborate with finance, customer support, compliance, sales, marketing as well as executive leadership. This is an entry-level position, but prior experience working as an administrative assistant is a plus. The ideal candidate will be detail oriented, comfortable quickly switching gears, passionate about helping people, and willing to jump into things at a moment's notice.
About Us
SimpleTexting is the leading web-based platform for SMS marketing and business texting. Our software gives organizations the ability to send marketing campaigns, share important alerts, and provide 1-on-1 customer service using text messages. Thousands of organizations in North America rely on SimpleTexting to connect with their audiences. Our clients include Fortune 500 companies, small businesses, nonprofits, healthcare providers, churches, schools, and more. And with a powerful suite of features that includes segments, autoresponders, data collection and analytics, our platform is designed to help businesses start and scale their engagement through SMS.
SimpleTexting is proudly part of Sinch, a leading global Communication Platform as a Service (CPaaS) provider, offering messaging, voice and video communication solutions to a large global customer base. Sinch's APIs and platform deal with over 145 billion engagements annually. Enterprise customers include 8 out of 10 of the largest US tech companies by market capitalization, major airlines, banks, retail, e-tail, internet, ride-hailing, parcel delivery companies and more.
Responsibilities
This role is focused on helping our company get things done. Responsibilities may include:
reviewing customer compliance applications
processing billing requests, such as customer refunds
working with spreadsheets and data with our finance team
booking calls and travel
doing online research
helping with other ad hoc administrative projects
This Role Is for You if:
Excellent communication skills; you have a strong grasp of English.
Extreme attention to detail; you notice everything.
Highly organized; you can manage and prioritize several different projects.
Tech savvy; you also are proficient with spreadsheets.
Demonstrable critical thinking; you have creative problem-solving skills.
Self-starter; you have a positive attitude and enjoy learning new things.
We are looking for someone who is happy to jump in and help with a little bit of anything and everything.
Minimum Qualifications
We require at least 1 year of experience working as an administrative assistant or similar position.
Demonstrable critical thinking, communication, and creative problem-solving skills
Ability to learn new software platforms quickly
Self-starter, positive attitude, ability to continuously develop and adapt to a growing team
Highly organized. You can manage and prioritize several different projects.
Bonus Points
Experience working in the SaaS industry
Location
Remote (based in Philippines)
Compensation and Benefits
Compensation will be based upon current experience and market standards
This is a full-time position with a set schedule during US daytime hours.
Unlimited flexible time-off policy
Remote
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SimpleTexting

Philippines
Permanent
Full-time