Administrative Assistant - online processing!Inspire Education Services, Inc.

Do you love speaking to people and providing high quality customer service? Do you want to get the most out of your career? If your answer is yes, then this is the perfect opportunity for you!
Grow your career with one of Australia's Leading Registered Training Organisations as an Administrative Assistant!
The Role:
As an Administrative Assistant you will efficiently and effectively perform administrative tasks to help with the successful running of our busy and productive training organisation. Your main tasks will be handling incoming calls and providing clients with assistance to their queries or directing them to the appropriate department. You will book appointments into our system for our students so they can have a one on one phone support session with their trainers. You will also be providing awesome support to the team by doing administrative tasks.
Full training will be provided on our systems and processes as well as continuous coaching and mentoring. Reporting to the Admin Manager, you will gain new abilities and continuously develop professionally in order to perform other activities as required.
Expected KPI's:
Calls are answered within designated timeframes
Messages are relayed within designated timeframes
Customer satisfaction ratings are within set KPI's
Data entry is performed to a high standard with few errors
Requirements:
Candidate must possess at least a Vocational Diploma/Short Course Certificate or a Bachelor's/College Degree in any field
At least 1-2 years in customer service
Proficient with computers and Microsoft office (Word, Excel, Powerpoint)
Strong Data Entry skills
Exceptional verbal and written communication abilities
A diligent and organised approach to all task
An energetic personality
A love of talking to people
What's In It For You?
Avoid the rush hours with a 6:30 AM to 3:30 PM shift
Weekends off!
Accessible location in Ayala Ave., Makati City (Temporary Work from Home set up)
Competitive salary package!
Annual Vacation and Sick leave credits
HMO Benefits with up to 2 dependents
Fun Company Events!
• Weekly dress-downs, monthly lunch-outs, Family Day, EOFY Celebration, Inspire Cup, Christmas Event, and many more!
Work in a dynamic and fun environment!
Continuous Professional Growth and Development!
• Wide array of trainings
• Role-Oriented Trainings, Coaching, and Mentoring
• Opportunity to take an Inspire Certification course of your interest upon regularisation!