Administration secretaryYana Chemodities, Inc.

Must have accounting background/experience
Provides accurate account information referring to customer account Billing/Shipping information
Generates QUOTATION using specified requirements and product knowledge
Verifies Sales Rep's understanding of quotation by explaining items and charges.
Coordinates receipt of all required information for the preparation of final quote.
Follows up on outstanding quotations to secure orders, improve quotation process and measure effectiveness.
Communicates information to customers and Sales Reps regarding special promotions and sale items. Continually aware of opportunities to suggest "Preferred Brands".
Maintains the highest quality of customer service during calls, dealing tactfully to resolve complaints, compliments, and inquiries, while following the appropriate company procedures.
Maintain compliance with established Company policies and standards.
Prepares weekly reports for Management using daily updated Quote Log.
Any other tasks as assigned.