Accounts Payable team leadIbm

Introduction
The Finance & Admin Business Analyst is essential to the ongoing profitable operations for one of the most globally recognized and respected companies in the world. By overseeing our financial activities, you will enable IBM to continue to bring to market ground-breaking innovations such as Artificial Intelligence, Cognitive Solutions, Cloud Infrastructure, and Blockchain technologies, to name a few.
An F&A Prfessional is responsible for specific operational areas of accounting including ledger control and selected other expense and balance sheet accounts. They analyze and interpret financial data which requires very good accounting knowledge and the application of corporate policies, practices and procedures. In addition, they ensure accuracy and timely preparation of reports for department management and other financial/non-financial organizations. They implement changes to accounting techniques ensuring compatibility with procedures and controls.
Furthermore, they provide basic information to and communicate with state and local taxing authorities. Decisions are aided by established procedures, team leaders and accounting managers.
Your Role and Responsibilities
As a Team Leader, leads a team of F&A staff in an F&A Service Center. They are responsible for the delivery of a high quality, customer focused service to clients and for the timely and accurate processing of complex accounting transactions and all related tasks within agreed Service Level Agreements (SLAs) and control frameworks. They are responsible for leading, motivating and managing their F&A staff team. They ensure that the team is cross-trained/multi-skilled and proactive customer focused. In addition, they continually strive to improve the accounting processes and motivate their team members to do the same. They have impact on strategic financial results within their area of responsibility. A Team Leader can also have operational responsibilities as an Staff Professional.
Skills
Environment
Broad experience in an accounting department, preferably in an international services environment
Experience in implementing new procedures and re-engineering processes
Experience in leading project teams
Drives the fulfilment of the daily activities, both individual and team ones, in accordance to the timetable and business goals
Coordinates process activities with other departments and/or client organisations to ensure delivery of a coherent and comprehensive service
Has deep knowledge of accounting principles to understand and work with a variety of accounting problems
Uses spreadsheet and query technology to develop financial reports and analysis
As team leader
ensures delivery of a high quality, professional and proactive day to day service to clients.
ensures that operating procedures are maintained, understood and followed by staff
draws conclusions and gives recommendations from diverse points of view
delivers induction and on the job training
provides input on individual and team performance to management
Communication/Negotiation
Regularly exchanges data and information with peers in accounting and other functional areas
Has periodic contact with high level financial and operational management
Writes clear, concise, accurate and informative reports and messages to achieve comprehension and cooperation
Successfully negotiates with banks, auditors, state and local taxing authorities to exchange information
Possesses local language, fluent written and oral English(in case required) and further language(s) as necessary
Drives good team work through clear and proactive communication and cooperation
The team leader
has responsibility for managing the focal point relationship with allocated customer contacts or the entire process
must possess strong influencing skills and the ability to lead, coordinate and negotiate with clients and internal functions
must possess a basic level of IBM Leadership Competencies.
Problem Solving
Ensures that country specific variances are processed according to defined procedures
Works proactively together with the customers to ensure smooth running of service and to avoid problems
Recommends and implements process improvements, new processes and procedures with the customer
Maintains clear communication with clients regarding mutual expectations
Has an above average degree of analytical ability in evaluating financial transactions and reports
Analysis focuses on accuracy, completeness and quality of data
Can draw conclusions from data trends and highlights the most significant and/or urgent items
May participate in development and implementation of new approaches and/or techniques to improve accounting and control
The team leader
Ensures, according to procedures, client questions/issues/queries are identified and solved
uses own creativity and judgment to recognize problems and issues which are frequently beyond the scope of established procedures and practice.
recommends and implements improvements to complex transactions within his/her F&A team based on his/her deep understanding of F&A disciplines, processes and standards.
Contribution/Leadership
Directly influences the availability and accuracy of financial data for assigned areas
Is responsible for the accounting, control and analysis for specific elements within the Income Statement and/or Balance Sheet
Decides use of appropriate tools/techniques for area of responsibility
Responds to the project plans of team leaders within the respective accounting organization
Coaches junior team members
Understands the mission and vision for local accounting organization
Requires assistance from managers with complex and/or new situations
The team leader
creates customer service mindset within the team by reacting to client requests/queries in a timely manner.
is expected to lead the team and gear it towards high quality service delivery.
must ensure that all relevant queries/transactions/tasks are processed accurately and in a timely manner. He/she must ensure that processing is adequately controlled and that independent verification occurs, where necessary.
schedules, prioritizes and allocates work to the individual team members. He/she is responsible for people and performance management input within his/her team.
actively contributes to the development of new or changed processes and procedures in F&A disciplines.
ensures the update of desktop procedures and communicates updates to team accordingly.
works on or co-lead special projects related to plans, budget and forecasts for department and be responsible for resource management within the FTE target/budget.
takes the initiative to learn new skills. Provides coaching and training to junior team members and also to other parts of the F&A Service Center as required.
must be a catalyse for change.
actively supports the relationship with internal and external auditors ensuring the timely compliance with audit requests for information.
Impact on Business/Scope
Accountable for individual results and impact on team and department and interrelated activities
Has immediate impact on accuracy, cycle time, control posture and efficiency of department accounting organization
Ensures compliance with internal policies and practices as well as some external statutory regulations (taxes)
Continually drives the simplification, standardization and improvement of processes (in accordance with the team leader and management)
Accuracy of work has significant and direct impact on customer satisfaction
The team leader
is accountable for individual and team results and ensuring that relevant deadlines are achieved.
is responsible for ensuring that cross-training occurs within the team to prevent reliance on key individuals.
consistently drive a good team spirit through proactive communication, coaching and counselling in line with policies and procedures. Must continually improve own team leadership skills.
Required Technical and Professional Expertise
Required Expertise:
With at least 2 to 3 years Team Lead experience in a BPO or Shared Services set up handling Accounts Payable Analyst
Experienced in Accounts Payable Process
Graduate of Accounting or Business Course
Excellent Communication skills - oral and written, ability to take control of a call with excellent negotiation and follow up skills
Good knowledge of MS Office, specifically MS Excel and MS Word
Willing to travel, as needed
Preferred Technical and Professional Expertise
Preferred Expertise:
Preferably with background in Finance and Accounting, Accounts Payable/Payments processing in particular
Preferably with SAP
Work Experience of:
Accounting experience of at least one (1) year
Must have worked in a BPO or similar fast-paced setting
IBM

Quezon City, Metro Manila
Permanent
Full-time