Job Description
Responsibilities:
The ideal candidate will report to the Finance and Accounting Team Lead and help transition and stabilize general accounting processes in Manila. Continuous improvement is an essential part of delivery management responsibilities.
Responsible for performing general ledger maintenance and reconciliation as well as other duties to assist with the monthly, quarterly, and annual general ledger (GL).
Provide assistance in implementing policies and procedures to ensure financial transactions are being executed appropriately, and collaborates with other departments in terms of financial statement reviews.
Understand the underlying finance & accounting transactions of the business.
Perform monthly financial statements fluxes and other necessary reporting
Responsible for Revenue recognition JEs and Revenue report preparation and analysis
Maintain and reconcile Global Fixed Asset accounts and FA module.
Maintain and reconcile Global Prepaid accounts and monthly/ quarterly close activities.
Assist with the external auditors requests; coordinate and assist in driving the execution of year end audit procedures and requests throughout the year
Collaborate across the Finance Shared Services organization, including Global Accounting, Finance & Strategy, SEC Reporting, Engineering, Legal, Treasury, Tax, Workplace Experience and People Operations
Review current procedures and identify opportunities for process improvements to accelerate close and reporting timelines; suggest and implement improvements to scale and automate manual procedures and computations.
Participate in cross functional projects and system improvement initiatives.
Support global business partners on flexible working hours during month-end close.
Create & update Playbooks to document all processes assigned & business continuity purposes.
Help ensure that all Service Level Agreement (SLAs) are met and delivered according to specified metrics.
Perform other special projects and analyses as directed by the Team Lead or Manager.
Requirements:
Bachelor's Degree in Accounting or Finance
CPA and experience in a SAAS company is an advantage.
With minimum 2 to 4 years General accounting and/or Revenue accounting in Finance Shared Services company preferred.
Excellent analytical skills with a thorough knowledge of accounting principles
Advanced MS Excel skills (VLooksUps, Pivot Tables, etc.) preferred.
Excellent verbal and written communication skills required
Strong organization skills with high attention to details required.
Ability to thrive in a fast-growing environment where change is the norm; strong multitasking skills, and flexibility to alternate from one project to the next quickly
Netsuite, Blackline, Coupa system experience is a plus.
#LI-NR1
About Zendesk - Champions of Customer Service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at .
We believe in service. about how we provide support to our local communities with volunteering, grants and product donations.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .
U.S. Applicants Only: Consistent with Zendesk's emphasis on employee wellness and our shared interest in public health, Zendesk requires all U.S. employees to provide proof of full vaccination against COVID-19. Zendesk will consider accommodations for reasons recognized by applicable law. Zendesk prohibits discrimination and will not tolerate discrimination based on a person's disability, physical or mental conditions, religion, or any other status protected by law.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information.
Zendesk
Responsibilities:
The ideal candidate will report to the Finance and Accounting Team Lead and help transition and stabilize general accounting processes in Manila. Continuous improvement is an essential part of delivery management responsibilities.
Responsible for performing general ledger maintenance and reconciliation as well as other duties to assist with the monthly, quarterly, and annual general ledger (GL).
Provide assistance in implementing policies and procedures to ensure financial transactions are being executed appropriately, and collaborates with other departments in terms of financial statement reviews.
Understand the underlying finance & accounting transactions of the business.
Perform monthly financial statements fluxes and other necessary reporting
Responsible for Revenue recognition JEs and Revenue report preparation and analysis
Maintain and reconcile Global Fixed Asset accounts and FA module.
Maintain and reconcile Global Prepaid accounts and monthly/ quarterly close activities.
Assist with the external auditors requests; coordinate and assist in driving the execution of year end audit procedures and requests throughout the year
Collaborate across the Finance Shared Services organization, including Global Accounting, Finance & Strategy, SEC Reporting, Engineering, Legal, Treasury, Tax, Workplace Experience and People Operations
Review current procedures and identify opportunities for process improvements to accelerate close and reporting timelines; suggest and implement improvements to scale and automate manual procedures and computations.
Participate in cross functional projects and system improvement initiatives.
Support global business partners on flexible working hours during month-end close.
Create & update Playbooks to document all processes assigned & business continuity purposes.
Help ensure that all Service Level Agreement (SLAs) are met and delivered according to specified metrics.
Perform other special projects and analyses as directed by the Team Lead or Manager.
Requirements:
Bachelor's Degree in Accounting or Finance
CPA and experience in a SAAS company is an advantage.
With minimum 2 to 4 years General accounting and/or Revenue accounting in Finance Shared Services company preferred.
Excellent analytical skills with a thorough knowledge of accounting principles
Advanced MS Excel skills (VLooksUps, Pivot Tables, etc.) preferred.
Excellent verbal and written communication skills required
Strong organization skills with high attention to details required.
Ability to thrive in a fast-growing environment where change is the norm; strong multitasking skills, and flexibility to alternate from one project to the next quickly
Netsuite, Blackline, Coupa system experience is a plus.
#LI-NR1
About Zendesk - Champions of Customer Service
Zendesk started the customer experience revolution in 2007 by enabling any business around the world to take their customer service online. Today, Zendesk is the champion of great service everywhere for everyone, and powers billions of conversations, connecting more than 100,000 logos with hundreds of millions of customers over telephony, chat, email, messaging, social channels, communities, review sites and help centers. Zendesk products are built with love to be loved. The company was conceived in Copenhagen, Denmark, built and grown in California, taken public in New York City, and today employs more than 4,000 people across the world. Learn more at .
We believe in service. about how we provide support to our local communities with volunteering, grants and product donations.
Zendesk is an equal opportunity employer, and we're proud of our ongoing efforts to foster in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please .
U.S. Applicants Only: Consistent with Zendesk's emphasis on employee wellness and our shared interest in public health, Zendesk requires all U.S. employees to provide proof of full vaccination against COVID-19. Zendesk will consider accommodations for reasons recognized by applicable law. Zendesk prohibits discrimination and will not tolerate discrimination based on a person's disability, physical or mental conditions, religion, or any other status protected by law.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to with your specific accommodation request.
By submitting your application, you agree that Zendesk may collect your personal data for recruiting, global organization planning, and related purposes. Zendesk's explains what personal information Zendesk may process, where Zendesk may process your personal information, its purposes for processing your personal information, and the rights you can exercise over Zendesk's use of your personal information.
Zendesk
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Philippines
Permanent
Full-time
Permanent
Full-time
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