Account ManagerETP International

Responsibilities:
Operating as the lead point of contact for any and all matters specific to ETP PH existing accounts
Building and maintaining strong, long-lasting customer relationships.
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Collaborate with sales team to identify and grow opportunities within territory
Assist with challenging client requests or issue escalations as needed.
Release invoices and collects account receivables.
This will be a Hybrid work set-up
Requirement:
Proven 3-5 years work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role in Software selling
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel); with POS and Retail background as an advantage
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
BA/BS degree in IT Software, Business Administration, Sales, or relevant field
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