Account ManagerDynata

The Role-Account Manager - Advertising Solutions
The Dynata Account Manager is primarily responsible for ensuring outstanding customer results in their day-to-day project-level needs. Moving beyond responsiveness, the Account Manager builds relationships, anticipates client needs and constantly seek to find creative solutions. The Account Manager is the front-line contact for our clients and has the responsibility to be able to understand the client need and coordinate the resources to solve the client issues quickly and efficiently.
Specific responsibilities are:
Highly responsive to client requests and inquires as well as internal requests from Sales and Operations. Develop and deliver proposals and quotes to customers as their primary day-to-day interface Continuous entering feasibility and pricing information in our CRM system to keep sales forecasting information up to date. Coordinate with Operations, Sales and Research to transition proposals to field projects. Be the primary contact between sales and research during the project while it is in progress and escalate issues as necessary to the Sales. Support Sales in all aspects of their account strategy, interactions, and sales efforts Ensure projects are on track to finish on schedule and billed correctly Coordinate with the Operations and Finance teams to ensure PLIs, contracts and sales documentation is accurate.
Additional information about the role:
Manages great customer relationships built on trust and a history of excellent results
Have an in depth understanding of all Dynata's products and services
Always seeks competitive insights and intelligence to inform the company of challenges and opportunities in the marketplace
Prepares for objections and demonstrates understanding of concerns. Is prepared to provide proof to address/minimize objections
Must have excellent multi-tasking and great communication skills
Takes a collaborative approach to working with internal teams to get work done
Is an innovator: Forward thinking and looks for opportunities to view solutions in a new way and anticipates industry trends and improvements and contributes to industry growth
Is a driver for continuous improvement: Eliminates the negative feedback associated with failures or client complaints and replaces with a drive for continuous improvement for individuals and the team/group overall
Aggressively embraces personal ownership of company-wide goals and objectives
0 - 4 years of work experience
College degree required
Knowledge of market research or media industry a plus
Dynata

Cebu
Permanent
Full-time