Account ManagerAspect Software Inc

Noble employs a team of passionate individuals who are changing the face of customer engagement. Over our 40-year history we have empowered employees by creating an inspired community that values Urgency, Accountability & Results. Our ability to think big has enabled us to continually evolve and lead the market, and to stay on the forefront with exciting technologies including cloud, mobile and artificial intelligence.
Job Description
GENERAL SCOPE & SUMMARY
Client Relationship Mgr - Outsourcing: Responsible for high-level relationship management and acts as client liaison during delivery of an outsourced solution, whether it is an IT or business process outsourced solution. Strategically focused and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. Works to grow the client relationship by identifying new business opportunities. Works with delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client's business.
This is normally a management position responsible for primary account relations with customers. Ensures that the customer is satisfied with company products and services and that implementation schedules are on target and budgets are met according to contractual agreements. Works with client to cultivate future project initiatives utilizing company products and professional services. Consults with Project Managers on project status to help ensure timely deliverables. Works with services/support sales on new service initiatives that could be sold to clients. NOTE: This position is generally found in the sales organization, but is primarily focused on maintaining positive customer relations rather than actively promoting the sales of products and services.
PRIMARY ROLE & RESPONSIBILITIES
MANAGER TO PROVIDE DETAILS.
MANAGER TO PROVIDE DETAILS.
MANAGER TO PROVIDE DETAILS.
MANAGER TO PROVIDE DETAILS.
PLACEHOLDER.
PLACEHOLDER.
Qualifications
SPECIALIZED KNOWLEDGE & SKILLS
Demonstrated competency in some PLACEHOLDER.
Ability to communicate complex information to PLACEHOLDER.
Strong customer service and teamwork skills. Professional demeanor to maintain and enhance relationships.
Independently handles complex aspects of position, such as PLACEHOLDER.
Demonstrated competency in PLACEHOLDER.
Ability to use professional concepts in accordance with company objectives to solve complex problems in creative and effective ways. Deliver assignments without considerable direction.
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Ability to develop resolutions to complex problems where analyses of situations or data require an in-depth evaluation of various factors and the frequent use of creativity. Ability to exercise judgment within broadly defined practices and policies in se
JOB REQUIREMENTS
8 + years of experience.
Bachelor's degree in relevant field..
Ability to pass a background check may also be required.
Physical requirements include sitting for long periods of time. PLACEHOLDER - add any other physical requirements for the job.
PLACEHOLDER - note any specific certifications, languages, etc. Delete if no special requirements.
Noble is an equal opportunity/affirmative action employer with a strong commitment to diversity. In that spirit, we are particularly interested in receiving applications from a broad spectrum of people, including women, minorities, individuals with disabilities, veterans or any other legally protected group.
Aspect Software Inc

Metro Manila
Permanent
Full-time