Account Manager - philippinesogilvy

About Ogilvy
Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting, growing, and retaining the best talent in the industry.
About the Role
The Account Manager serves as the key point of contact for day-to-day management as well as development, implementation, and execution of marketing campaigns for current and new clients. The position will be responsible for assisting with the conceptualization, implementation, and management of client campaigns, coordinating client activities and liaison with other team members of the agency in order to exceed client expectations.
What You'll Do
ACCOUNT MANAGEMENT and OPERATIONS (70%)
Handles day to day administration of accounts in coordination with the Project Manager (contact reports, cost estimates, records management) under the direct supervision of an Account Director/Sr. Account Director; Ensures timeliness execution of work
Understands customers' requirements in functional as well as business aspects to qualify and close any sales opportunities
Generate campaign/project proposals, pricing as well as critical path
Maintains relationship with key individuals (project owners) at middle management levels of client organization
Develops a thorough understanding of brands
Supports clients dependent on revenue size and project complexity
Ensures seamless execution of client campaigns, prioritizes resources and keeps Account Director/Sr. Account Director and other groups well informed of progress and changes
Participates in interactive strategy development with the Strategy Team
Manages customer satisfaction evaluation process and achieve 90% satisfaction rating
Adheres to company guidelines such as timely completion of time sheets, accurate revenue forecasts, and achieving average utilization of 90% or better.
DOCUMENT OWNERSHIP (30%)
Support creation of Job Orders and support generation of cost estimates
Oversees the timely production of clear, concise written documentation for project deliverables
Ensures timely documentation of contact reports (within 24/48 hours)
What You'll Need
General degree holder with at least 2 years experience in a similar capacity or equivalent experience
Client Focus
Excellent Communication Skills
Decisive/Makes things happen
Planning and Organizing Skills
Able to build strong client relationships
Able to build strategic partnerships
Ability to manage resources well
Ability to drive result
How We'll Support You
Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. We'll empower you with the tools you'll need to succeed. We'll give you the autonomy to seek out new paths and better ways of doing things. We'll support you with colleagues who are experts in their disciplines, drawn from across the Ogilvy network. And we'll provide opportunities for you to do work of which you'll be proud, with people you'll be proud to call your teammates.
Ogilvy

Makati City, Metro Manila
Permanent
Full-time