Account development representativeNooks

What is Nooks?
Nooks is a platform transforming sales reps from manual laborers to scientists. With today's technology, sales reps shouldn't need to manually write hundreds of emails, research hundreds of websites/linkedins, and make hundreds of calls. They should instead focus on the parts of their job that actually require people - talking to customers, being creative, and problem-solving. With a combination of AI tools, automation and real-time collaboration, Nooks can do the rest.
About Nooks
The team: Nooks is -30 people. Engineering & product are mostly in SF and go to our office 2-3x/week. The go-to-market team is distributed across the U.S.
The founders (Dan, Rohan, and Nikhil) met studying AI at Stanford, have published in top AI journals, Forbes 30u30, worked at Scale AI, Tesla Autopilot, etc.
The engineering team has won international math & physics olympiads, has experience at Google, Facebook, Slack, Quora, Scale AI, Bolt, Snap, Flexport, and other fast-growing startups.
The sales team have been top-performers at companies like Gong, Amplitude, LeadIQ, and Orum.
Fundraising: we've raised -$20M in venture capital from top-tier investors. $15M in a recent (un-announced) Series A
Fast growth: in 16 months (since June '22) we've grown $0 → $2.5M ARR. So far in 2023 we've grown over 3x and expect to 4x by EOY.
The problem
Sales pipeline is critical for growing companies. Many, especially B2B companies, have teams of sales/business development representatives (SDR/BDRs) or full-cycle account executives whose responsibility is to identify, contact, and qualify new potential customers. There are -750,000 SDR/BDR's in the US alone (e.g. , , and many other tech companies have sizable SDR/BDR teams)
In their day-to-day, SDR/BDRs spend time on 3 main activities: * Prospecting & research - identify a list of potential customers using signals like industry, size, fundraising, headcount growth, new hires, job descriptions, etc.
Email & LinkedIn messaging - write messages to those contacts to convey the problem and pitch your product. The goal is for them to book a demo
Calling - Live phone conversations often have higher conversion than emails because they're more personal, but there's a lot more manual work involved
Most of the sales rep's job can be automated with today's technology: large language models, web scraping, automation, integrations, etc.
Nooks today
Our customers use Nooks for most of their day (avg -3hrs/business day). Nooks currently owns end-to-end workflows around sales calls:
AI dialer - automates the manual parts of the calling process: skipping answering machines, leaving voicemails, taking notes, logging calls, even figuring out what to say on a call
Analytics - we record, transcribe, and analyze every call. Since these are all outbound calls with little context, these calls follow similar structure - opener, pitch, questions/objections, ask for meeting, etc. So we can answer questions like: "which reps struggle to book the meeting with prospects who showed interest" or "what are the most common objections across each of our key personas"
Salesfloor - sales reps & managers can work together throughout the day, listen to each others' calls, give real-time advice, coaching, shadowing, onboarding, training.
Teams that use Nooks often see a 2-3x increase in reps' productivity within weeks! And we're working on adding prospecting / research workflows (to-be-announced soon!)
The Role
We are seeking a highly motivated Account Development Representative to join our growing team. In this role, you will support the Nooks sales team to identify and target accounts in line with our strategic campaigns and go to market motions. Your goal will be to conduct research against account data and engage with prospects to identify champions and key information.
Day to Day Responsibilities -
Conduct market research to identify potential target accounts and key decision-makers within those organizations.
Interact with sales reps at our priority accounts via telephone
Personalized research on accounts and prospects
Research & field enrichment on tier 1/2 accounts
Cold calls against Individual Contributors within target and tier 1 accounts
Use a dialer to have 10-15 conversations per day with potential prospects
Collaborate closely with the sales team to develop and implement effective outreach strategies and ensure a smooth handoff of leads
Maintain accurate and up-to-date records of all prospecting activities and interactions in the CRM system.
Requirements -
Great communication skills
Team player and willingness to work hard
Knows how and is willing to make cold calls
Preferred - Experience on the phone in previous sales, customer service, or support roles
An aptitude to learn new and exciting IT software products enough to find and identify new targets.
Good at multitasking skills, has the ability to work in a deadline-driven work environment, and a keen attention to detail.
Experience with tools - Hubspot, Zoominfo, Sales Navigator.
Well versed in Microsoft Office/Google Workspace suite
Nooks

Philippines
Permanent
Full-time