account CoordinatorFiltaGlobal

We are looking for a proactive, positive, and passionate Account Coordinator who will be responsible for developing and building deliverables for clients and maximising the effectiveness of our business solutions. The Account Coordinator partners with the Account Director to deliver on Convert Digital's promises to the client and produce work of the highest quality.
Key Responsibilities
Building deliverables and business solutions - including emails, pop-ups, and other tools - for clients following the brief provided by the Account Director.
Monitoring the performance of deliverables and business solutions for clients.
Managing the implementation of deliverables and business solutions, including coordinating the achievement of implementation milestones for clients, in accordance with Convert Digital processes.
Effective communications with the Account Director on the implementation and performance of the deliverables and business solutions.
Proactively reporting to the Account Director on any issues or necessary improvements.
Working with the Account Director to maximise the effectiveness of business solutions for clients, including opportunities for improvement and additional business solutions.
Producing monthly reports and coordinating reporting to clients with the Account Director.
Utilising business intelligence tools to improve services for clients and partnering with the Account Director to build new solutions for clients.
Actively contributing to the development of new operational processes for Convert Digital to improve the efficiency and effectiveness of services for clients.
POSITION REQUIREMENTS
Minimum of 3 years of experience in a similar role.
Have experience working in a digital agency.
Knowledge and understanding of e-commerce businesses and how they achieve sales growth and build a sustainable successful sales strategy.
Detailed knowledge of the Klaviyo platform and services, including functional understanding, when to use tools and how the platform works.
Skills
High-level communication and interpersonal skills.
Skills in the use of software and applications required for the development of campaigns for clients.
Clear and concise writing skills.
Abilities
Fast learner and able to comprehend new information about a range of topics.
Strong ability to follow processes and review own work for accuracy and relevance for client requirements.
High attention to detail and focus on quality assurance in preparing content and software campaigns.
Able to successfully manage multiple projects simultaneously and communicate effectively on all projects.
Personality Fit
A can-do attitude with a high level of personal motivation.
Customer/ client focus with the ability to respond well to changing circumstances.
Ability to stay calm when there are urgent and important deadlines to be met.
Positive team player that works effectively with and supporting others.
Demonstrates commitment to own learning and continuous improvement through training and development.
Along with a dynamic environment where everybody is highly motivated and engaging, you will get the following benefits for being part of the Filta family:
Benefits
HMO for yourself and one dependent within the first month
20 combined SL/VLs per year accrued from day one (you will have 10 accrued once you pass regularisation)
Perks
Monthly social activities paid by the company- such as a watercolour workshop, board games, laser tag, escape room, team dinner, etc.
30 minutes early out Fridays (after regularisation, upon completing all your tasks for the week, and if you are on time during the week)
Birthday cake on your birthday
Shift time
6:00 am to 3:00 pm, Manila Time, Monday to Friday (WORK FROM HOME)
If this sounds like you and you are ready to take the next step in your career, do not hesitate to get in touch and become a part of the #FiltaFam!
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FiltaGlobal

Philippines
Permanent
Full-time