aa AssociateWipro Limited

Job Title: AA Associate
Job Location: CEBU
Experience: 6 months -5 yrs
Job Description:
SKILLS REQUIRED:
Working knowledge of PCs e.g. MS Office
Reasonable keyboard skills
Generic understanding of customer service
Need to have sound customer service skills and soft skills with prime focus being on customer satisfaction
Excellent spoken English and reasonably good written communication skills.
No Regional Accent, Neutral Accent
Ability to verbalize thoughts
Correct construction of sentences
Grammatically correct English
Good grasping power
Excellent listening skills
Should have patience and not be overawed by difficult situations
Team player
Reasonable analytical skills
Understanding of job profile applied for
Situation handling skills
Leadership skills (not a critical parameter but would be an add-on)
CANDIDATE SPECIFICATIONS:
Graduate of a 4 year course
fresh graduate with or without call center experience
may have other experiences in other industries
Undergraduate (must complete 2 years in college with no back subjects)
must have minimum of 6 months Call center experience

AA Associate
Wipro Limited
Central Visayas
0-5 years
Not Specified