500 CUSTOMER SERVICE associates needed | no bpo exp neededCoforge BPS Philippines

Duties and Responsibilities:
Provide optimal service to customers by supplying accurate account information and establishing expectations regarding disputed transactions.
Handle/provide support to customers through voice, chat, and email.
Request documentation of transactions from other departments, customers, merchants, and other financial institutions to formulate appropriate risk decisions.
Responsible for initiating, analyzing and rendering decisions on customer disputes, with the goal of preventing losses to customer and client.
Perform any other duties assigned.
Who are we looking for?
Candidates with customer service experience in any field
Career shifters from different industries such as banking, finance, retail, and real estate are encouraged to apply
Candidates with good verbal and written communication skills
Must be willing to work full-time and on a shifting schedule
Must be willing to work on site (Alabang, Muntinlupa City)
Bossjob

Muntinlupa City, Metro Manila
Permanent
Full-time