https://sutherland.taleo.net/careersection/2/jobdetail.ftl?job=22005614&lang=en
PH
Job Description:
Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Team Manager for Sales. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Managers in this role get to:
Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance and attrition.
Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective delivery.
Influence the lives of others: Develop, train, and manage team members.
Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
Keep morale high: Ensure motivational programs are in place and encourage frequent recognitions.
Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.
Define Sutherland's reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.
Keep leaders informed: Relay important information in the form of timely and accurate reports.
#LI-AK1#LI-AK1
Qualifications:
Our most successful candidates will have:
Experience in managing a team of work-from-home direct reports
Experience and knowledge in sales
A Bachelor's degree
Demonstrated leadership skills; the ability to take the lead in making improvements and resolving issues
Strong verbal and written communication skills; the ability to communicate in a clear, constructive, and professional manner
Strong customer-orientation when managing communications and issues
The ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
A pro-active attitude towards developing trust and professional rapport with employees and team members; the ability to be a team-player
Must have completed phase 1 of TMU
#LI-AK1
Sutherland
PH
Job Description:
Sutherland is seeking a leadership-oriented and self-motivated person to join us as a Team Manager for Sales. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Managers in this role get to:
Impact the business: By driving results aligned with stated goals for performance metrics, telephony metrics, utilization, productivity, attendance and attrition.
Manage administrative responsibilities: Such as attendance tracking, queue administration, and corrective delivery.
Influence the lives of others: Develop, train, and manage team members.
Strengthen relationships: Establish and maintain communication with clients and/or team members; understand needs, resolve issues, and meet expectations.
Keep morale high: Ensure motivational programs are in place and encourage frequent recognitions.
Impact the bottom line: Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations.
Define Sutherland's reputation: Oversee and manage performance and service quality to guarantee customer satisfaction.
Keep leaders informed: Relay important information in the form of timely and accurate reports.
#LI-AK1#LI-AK1
Qualifications:
Our most successful candidates will have:
Experience in managing a team of work-from-home direct reports
Experience and knowledge in sales
A Bachelor's degree
Demonstrated leadership skills; the ability to take the lead in making improvements and resolving issues
Strong verbal and written communication skills; the ability to communicate in a clear, constructive, and professional manner
Strong customer-orientation when managing communications and issues
The ability to efficiently manage time and keep track of multiple schedules, meetings, and initiatives
A pro-active attitude towards developing trust and professional rapport with employees and team members; the ability to be a team-player
Must have completed phase 1 of TMU
#LI-AK1
Sutherland
Other Info
Davao City
Permanent
Full-time
Permanent
Full-time
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Sutherland
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Position 22005614_en - team Manager sales - telco recruited by the company Sutherland at Davao, Joboko automatically collects the salary of , finds more jobs on 22005614_en - Team Manager Sales - Telco or Sutherland company in the links above