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21010774_en - Associate-cs phoneSutherland

Workplace: MetroManila, Manila
Salary: Agreement
Work form: Full time
Posting Date: 20/01/2022
Deadline: 29/01/2022
https://sutherland.taleo.net/careersection/2/jobdetail.ftl?job=21010774&lang=en
PH
Job Description:
Sutherland is seeking a motivated and passionate person to join us as a Customer Service Consultant. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Customer Service Consultants in this role get to:
Be the Point of Contact; answer inbound calls to provide exceptional customer service to consumers. Respond to inquiries about products and services, processing payments, or performing general account maintenance. Up-selling customers to new products or services may be encouraged.
Qualifications:
Our most successful candidates will have:
High school diploma or GED
Demonstrated ability to perform at a high level, to support our high volume of inbound calls
Excellent verbal and written communication skills; proficient reading skills required
Multi-tasking skills, showcased through the use of several applications; experience working with CRM applications preferred
Basic PC keyboarding skills; basic Microsoft Office (Outlook, Word, Excel) experience required
Prior customer service experience preferred
Sutherland

Other Info

Manila City, Metro Manila
Permanent
Full-time

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