Workforce schedulerASCENT PRO

Description
Position : Workforce Scheduler
Location: Makati/Taguig/Ortigas
Salary Package: 35K
Work Set up: Amenable to work onsite
RESPONSIBILITIES:
• Provide regular ongoing analysis of schedule placement in line with business requirements.
• Provide support for Partner Workforce Management teams with regards to absenteeism targets as well as productive shrinkage targets
• Monitor and review shrinkage entered by Partner Workforce Management prior to lockdown. Call out any anomalies with relevant parties to ensure that impacts are minimized
• Identify and implement improvements & enhancements of systems and processes, where such changes will add value to the business, or increase the efficiency of the team
REQUIREMENTS:
• Bachelor's degree
• At least 3 years of similar work experience
• Knowledge of scheduling process and experience with automated software IEX TotalView, Eworkforce, Avaya CMS, Symposium Web Client.
• Knowledge in MS Word and Excel
• Amenable to work in shifting
• Willing to work during holidays and weekends if needed
• Above-average oral and written communication skills
• Amenable to work onsite - Makati, Ortigas & Taguig
• Can start ASAP
Kindly attach your updated CV
Requirements
Minimum education level: Bachelor ́s Degree
Years of experience: 3
Availability for travel: Yes
Availability for change of residence: Yes
People with disabilities: Yes