workforce Management analystTata Group
Salary: Agreement
Work form: Full time
Posting Date: 19/11/2023
Deadline: 12/08/2023
Job Description
POSITION SUMMARY:
The Workforce Management Analyst is responsible for the staff management to maintain a high performing blended calling environment for the Customer Service, Collections and Loss Mitigation departments across multiple site locations.
ESSENTIAL KNOWLEDGE & SKILLS:
Strong analytical and organizational skills
Ability to work in a fast paced environment and meet strict deadlines
Strong mathematical, analytical, communication, and interpersonal skills
Must be able to work in a team environment
Ability to exercise discretion on sensitive and confidential matters
POSITION SUMMARY:
The Workforce Management Analyst is responsible for the staff management to maintain a high performing blended calling environment for the Customer Service, Collections and Loss Mitigation departments across multiple site locations.
ESSENTIAL KNOWLEDGE & SKILLS:
Strong analytical and organizational skills
Ability to work in a fast paced environment and meet strict deadlines
Strong mathematical, analytical, communication, and interpersonal skills
Must be able to work in a team environment
Ability to exercise discretion on sensitive and confidential matters
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Tata Group
About the company
Tata Group jobs
Metro Manila / NCR ,
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About the company
Tata Group jobs
Metro Manila / NCR ,