with or with out bpo exp | Call Center Agent for pioneering accountOrbit Teleservices Cebu City

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents. This role requires excellent communication skills, a friendly and professional demeanor, and the ability to handle high call volumes effectively. 
 
List of vacancies we have for you:
Customer Service Representative
Technical Support Representative
Sales Representative
Travel Associate
Healthcare Specialist
Financial Associate
Telemarketer
Responsibilities:
• Put into practice customer service policies when necessary.
• Determine and analyze assistance levels when required.
• Make references to refine procedure and specialized enhancements.
• Using a computerized system, , replies to user inquires in a call center sector.
• May complete one or more of the following: Takes action to call issues and grievances using standard scripts and processes.
• Gathers specifics, researches/resolves inquiries and records consumer phone calls.
 
Qualifications:
Amenable to working onsite(office-based)
Filipino Citizen, or hold relevant residence status
High school diploma or equivalent; further education or relevant certifications will be a plus.
Excellent verbal and written communication skills. Preferred language: English.
Strong active listening skills, patience, and empathy when dealing with customers.
Nice to have:
Proven customer service experience, preferably in a call center or customer support environment.