Description and Requirements
Position Summary
Supervises and oversees the day-to-day activities of Call Center Coordinators in making sure that the service commitments are met for all the company's accounts. Drives for the optimal conduct of call center operations to meet service level agreements with Clients.
Additional Job Description
Supervises and oversees the day-to-day activities of WFM Analysts (Real-Time Analysts, Schedulers and/or Planner) in making sure that the service commitments are met for all the company's accounts. Drives for the optimal conduct of call center operations to meet service level agreements with Clients and financial gains with our Internal Stakeholders.
Required Language(s) English
Telus
Position Summary
Supervises and oversees the day-to-day activities of Call Center Coordinators in making sure that the service commitments are met for all the company's accounts. Drives for the optimal conduct of call center operations to meet service level agreements with Clients.
Additional Job Description
Supervises and oversees the day-to-day activities of WFM Analysts (Real-Time Analysts, Schedulers and/or Planner) in making sure that the service commitments are met for all the company's accounts. Drives for the optimal conduct of call center operations to meet service level agreements with Clients and financial gains with our Internal Stakeholders.
Required Language(s) English
Telus
Other Info
Iloilo City, Iloilo
Permanent
Full-time
Permanent
Full-time
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Telus
About the company
Position wfm Team Leader ( iloilo ) recruited by the company Telus at Iloilo, Joboko automatically collects the salary of , finds more jobs on WFM Team Leader ( Iloilo ) or Telus company in the links above
About the company