wfm senior PlannerConectys Philippines, Inc.
Salary: Agreement
Work form: Full time
Posting Date: 05/09/2025
Deadline: 28/02/2025
JOB DESCRIPTION
Capacity Planner/Sr. WFM Planner will ensure that resources are managed efficiently and effectively to optimize the use of resources to achieve performance targets. Determine resource requirements for all campaigns and lines of business dealing with customer contacts, ensuring that shifts are aligned to customer demand and commercially viable while meeting service standards.
JOB QUALIFICATION
Tertiary Education
1 to 3 years experience as a Workforce Management
Advance knowledge in Excel (Pivot, IF functions and Vlookup)
Knowledgeable in the Workforce Management theories and practices or Data management
Good English Spoken and Written skills
OTHER JOB REQUIREMENTS
Education
High School Diploma
Field of study
Others
Specialization
Others
Planning and Scheduling, Forecasting
Capacity Planner/Sr. WFM Planner will ensure that resources are managed efficiently and effectively to optimize the use of resources to achieve performance targets. Determine resource requirements for all campaigns and lines of business dealing with customer contacts, ensuring that shifts are aligned to customer demand and commercially viable while meeting service standards.
JOB QUALIFICATION
Tertiary Education
1 to 3 years experience as a Workforce Management
Advance knowledge in Excel (Pivot, IF functions and Vlookup)
Knowledgeable in the Workforce Management theories and practices or Data management
Good English Spoken and Written skills
OTHER JOB REQUIREMENTS
Education
High School Diploma
Field of study
Others
Specialization
Others
Planning and Scheduling, Forecasting
Submit profile
Conectys Philippines, Inc.
About the company
Conectys Philippines, Inc. jobs
Davao City, Davao
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