Job Description:
- Monitor the agents' queue real time
- Make sure that agents meet their SLA
- Real Time Monitoring
Requirements:
- At least 1 year experience in the BPO industry (open to agent profile)
- Knowledgeable in Workforce Management
- Must be amenable to work onsite
- Must be amenable to work in a fixed GY schedule
Workbank
- Monitor the agents' queue real time
- Make sure that agents meet their SLA
- Real Time Monitoring
Requirements:
- At least 1 year experience in the BPO industry (open to agent profile)
- Knowledgeable in Workforce Management
- Must be amenable to work onsite
- Must be amenable to work in a fixed GY schedule
Workbank
Other Info
Davao City
Permanent
Full-time
Permanent
Full-time
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VXI Global Holdings B.V. (Philippines)
About the company
Customer Support Team Leader | Davao Site | 35K Salary Package + Day Shift
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