Were looking for CSR with Call center experience CDO Over the phone interview, Easy to applyNeksjob

Job Description
Duties and Responsibilities:
Provides superior customer service and solutions in an efficient manner and timeframe exceeding customer expectations
Offers appropriate sales options and recognizes cross sell opportunities to increase and enhance customer relationship
Processes transactions: accurately records, updates actions and outcomes against customer records, accurately completes all customer follow - up work
Maintains knowledge of products, services and promotions
Implements sales and marketing strategies of the campaign
Represents our clients to their customers by handling calls promptly, interacting with customers to determine their needs and provides consistent, high quality service and accurate information to the customers
Participates in various reviews and meetings for enhancing knowledge on the products and services of the end customer
Attends periodic team and call center meetings, as well as trained sessions to develop skills and competencies
Participates in additional projects as asked/required
Qualificaitions:
Candidate must be at least Senior High School level;
With effective communication and comprehension skills.
With atleast 6 months of call center experience
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Description
Job Description
Duties and Responsibilities:
Provides superior customer service and solutions in an efficient manner and timeframe exceeding customer expectations
Offers appropriate sales options and recognizes cross sell opportunities to increase and enhance customer relationship
Processes transactions: accurately records, updates actions and outcomes against customer records, accurately completes all customer follow - up work
Maintains knowledge of products, services and promotions
Implements sales and marketing strategies of the campaign
Represents our clients to their customers by handling calls promptly, interacting with customers to determine their needs and provides consistent, high quality service and accurate information to the customers
Participates in various reviews and meetings for enhancing knowledge on the products and services of the end customer
Attends periodic team and call center meetings, as well as trained sessions to develop skills and competencies
Participates in additional projects as asked/required
Qualificaitions:
Candidate must be at least Senior High School level;
With effective communication and comprehension skills.
With atleast 6 months of call center experience
Requirements * Minimum education level: Senior high school
Years of experience: 1
Availability for travel: No
Availability for change of residence: No
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