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Description
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Job Description:
You are taking the next step to joining a company that is fanatical about their staff and clients. An organization
that is tenacious in the pursuit of excellence and of high quality service. You are joining a team that is not
afraid to be bold and
disruptive in the marketplace.
It's time to shake things up! Join Concentrix as a Technical Support Specialist!
As a Technical Support Specialist, you will deliver support to the customers and clients of one of the biggest
global consumer electronic brands.
You will also be responsible for;
• Answering incoming calls from customers
• Resolving customer inquiries/requests
• Developing and maintaining accurate files
• Ensuring customer requests are handled in an appropriate and timely manner
• Utilize various Concentrix and client-based tools and applications for customer management and servicing
• Provide cutting-edge service in a friendly, confident and knowledgeable manner
Basic Qualifications:
• At least high school graduate
• Experience of at least six months in the BPO industry are preferred; but applicants without work experience
are welcome to apply
• Excellent English communication skills
Good customer service, multi-tasking and problem-solving skills
• Willing to work in shifting schedule
Enjoy these awesome benefits when you join us as a Technical Support Specialist:
• Paid training
• Benefits after 6 months
• Vacation entitlement upon hire
• Career pathing and advancement opportunities
• Competitive salary
• Monthly performance incentives
Send me your Fullname, Contact number, and Resume
Requirements
Minimum education level: Junior High School
Years of experience: 4
Language(s): English
Availability for travel: Yes
Availability for change of residence: No

₱ 18,000.00 monthly ·  Quezon City, National Capital Region ·  Today, 11:33 AM (updated)
Work type
Full Time